Housing instructions

Why should you fill in an apartment card when moving in? Can I paint the walls of my apartment? Where should I advise my friend to park their car? On the Instructions page, we have compiled information, instructions and tips for applying for and living in Soihtu’s housing location.

Payments

Certificate of Housing

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If you need a certificate from your accommodation, please contact the rent secretary via email vuokrat@soihtu.fi. Define the details your university or other authorities need and we will send you the certificate via email in 2-5 working days. Please...

Complaints

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Sometimes tenants face situations where everything doesn't go as smoothly as it should. In those situations, the tenant has the possibility to make a complaint. The complaint has to be made in writing within reasonable time, and it will be replied...

Difficulties with rent payment

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Here you can find information about how Soihtu is processing with unpaid rents. It usually is a process during which we try to reach the tenant repeatedly providing opportunities and advice to solve the situation. Our rent secretaries and tenant...

Furniture fee

If you are living in the furnished room of Soihtu's shared apartment (Student Village's buildings M, N, Q, R and S) or in the furnished studio of Kortepohja Village's building E, a furniture fee is charged monthly in connection with your rent. The...

Parking places

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Parking is allowed only on the marked car parks. eParking available in following housing locations:Kortepohja Student VillageSoihtu Vehkakuja Kindly notice, that Soihtu Korttelikylä is a car-free housing location. The parking places of...

Paying rent

Every tenant is personally responsible for their rent payments. The rent must be paid by the 6th day of each month. In order for your payments to be entered right, make sure you are using the correct reference number when making the payments. You...

Payment service TransferMate

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For paying deposits and other housing costs, our customers and tenants can use the payment service TransferMate. The service is meant for tenants coming outside EU and EEA countries since the service is free for them. However, your bank may charge...

Pricelist for damages and lost items

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Tenants will be charged according to this pricelist if they have lost or broken items related to the apartment, or broken or mistreated the apartment in their control. Measures which aren't mentioned in this pricelist are charged according to actual...

Rent

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As a tenant of Soihtu your rent includes electricity, water, Soihtu’s broadband connection, use of laundry rooms, common sauna turns and use of the studying spaces and the gym in Rentukka building. NB: The rent for Soihtu Korttelikylä (address...

Sauna turn fee

You can reserve your own weekly sauna turn in the booking system for Soihtu tenants. A weekly sauna turn costs 8€/month. When you get a sauna turn from the reservation system, add the fee to your rent yourself. The sauna fee is paid together...

Tenant Advisor

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In Soihtu’s housing locations also works our tenant advisor who you can contact if you encounter challenges regarding residential issues.  Our tenant advisor can support you with a bit challenging...

The deposit

JYY has not been collecting security deposits from new Soihtu tenants for contracts from 1 January 2022 onwards. This applies to contracts starting on 1 January 2022 or later, in cases where the apartment offer has been sent to the applicant on 1...