In Soihtu’s housing locations also works our tenant advisor who you can contact if you encounter challenges regarding residential issues.
Our tenant advisor can support you with a bit challenging problems regarding your tenancy. When you need advice and help with prolonged rent payment difficulties, a neighbour’s recurrent disturbing or other life management issues regarding tenancy, you can contact our tenant advisor. With the tenant advisor’s help more challenging situations can be solved and she can guide you to suitable services if necessary.
When to contact the tenant advisor?
Tenant advisor’s advice are low-threshold services and you can contact her by email or by calling for example in the following situations:
- Prolonged rent payment difficulties and challenges in the jungle of grants.
- Prolonged disturbance situations and arguments with neighbours.
- Challenges with keeping your apartment clean and tidy.
+358 50 361 3637 (also WhatsApp)
Tenant Advisor in Discord!
- What? Chat about finance, rent payment and other life management issues – on chat with peer support or via private message.
- Where? On Kortepohja’s own Discord, channel #asukasneuvonta.
- When? Every month’s 1st Monday at 3-4 pm.
Tenants can pick up their new key cards at the Soihtu Housing service point during the opening hours (Mon & Wed 10-15, Fri 8-12). Remember to bring your ID with you. You can also authorize someone else to pick up the keys for you. If you...
Heimo has informed us that their joint use cars won’t be used for short-term hiring anymore. Consequently, Heimo’s joint use car that has been in Kortepohja Student Village will go out of use during this month.Soihtu is currently looking for a...
Soihtu Housing tenants receive a newsletter about the current housing topics in Kortepohja Student Village and Soihtu Vehkakuja every month. The newsletter is sent to the e-mail address found in our system and provided by the tenant. Sometimes the...