Tenant Advisor
At Soihtu, we have our own tenant advisor who you can contact if you encounter challenges regarding residential issues.
Our tenant advisor can support you with a bit more challenging problems regarding your tenancy. When you need advice and help with prolonged rent payment difficulties, a neighbour’s recurrent disturbing or other life management issues regarding tenancy, you can contact our tenant advisor.
With the tenant advisor’s help even the most challenging situations can be solved and you will be guided to other services if necessary.
When to contact the tenant advisor?
Tenant advisory is a low-threshold service and you can contact Soihtu’s Tenant advisor by email or by calling for example in the following situations:
- Prolonged rent payment difficulties and challenges in the jungle of grants.
- Prolonged disturbance situations and arguments with neighbours.
- Challenges with keeping your apartment clean and tidy.
Contact:
More News
New sharing hub Rentukka LOOP opens on 14 September 2026
A new community-based lending service, Rentukka LOOP, will open in Jyväskylä this September. Launching on Monday, 14 September 2026, the service aims to make everyday items more accessible while promoting sustainable consumption and community...
Village Party in Rentukka 2nd of September
This year marks the 50th anniversary of the inauguration of Kortepohja Student Village. To celebrate the occasion, we warmly invite everyone to a community Village Evening at Rentukka. The program includes guided village tours, a glimpse into the...
Join the Rentukka LOOP Volunteer Team
Would you like to help build a more sustainable and connected student community in Jyväskylä? Rentukka LOOP is a new sharing service launching in autumn 2026, where students can borrow items such as furniture, household supplies, tools, sports...