Contact information
Soihtu Housing service point
Vehkakuja 2 B, 40700 Jyväskylä
Opening hours of service point:
MON 10-15
WED 10-15
FRI 8-12
If you want to visit the Housing service point (Vehkakuja 2 b) on Tuesday or Thursday, you can make an appointment. Book a time for no later than the previous working day during the service point’s opening hours.
On the first working day of a month service point is open 10-15.
Housing phone service
+358 14 607 201
Phone service is open
between Mondays and Wednesdays 10-15
and on Fridays 8-12.
E-mail:
Housing: asuminen@soihtu.fi
Rent payments: vuokrat@soihtu.fi
Tenant Advisor: asukasneuvonta@soihtu.fi
Exceptional opening hours:
Thu 23rd of June phone service is open from 10 am until 1.30 pm
Fri 24th of June service point and phone service are closed
Tue 28th and 29th of June service point is open for the tenants of Soihtu Korttelikylä from 10 am until 3 pm
Soihtu Facility Services 24/7
+358 10 524 8315
SMS number for the hearing impaired +358 50 514 3330 (24/7)
Door openings and faults that require immediate attention. In other matters, kindly fill in a maintenance request.
You can call for a door opening that is subject to charge by calling the on-call number any time of day. Door openings are handled by Soihtu Facility Services on working days from 7am to 4pm (price 20€) and on other times they are handled by guard company KST (price 50€). You will get the invoice for the door opening to your email afterwards.
Soihtu’s services for associations and specialists of JYY.
Soihtu is responsible for payments traffic, billing and accounting of JYY.
Soihtu’s financial team: talous@soihtu.fi
Personnel
You can find our staff’s contact information below. Out email addresses are
of the form firstname.lastname@soihtu.fi, if another email isn’t mentioned. Our customer service teams also have shared email addresses to contact them easily – see the contact information of the teams below!
Management of Soihtu business unit
Timo Lahtinen
Managing Director
+358 44 970 2160
Business of the consolidated corporation of JYY and subsidiaries. A member of the boards of the associated companies of JYY.
Kimmo Moilanen
Chief Real Estate Officer
+358 40 545 5198
Soihtu’s projects of contraction and area development, managerial duties of property maintenance.
Jaakko Pelkonen
Chief Financial Officer
+358 50 421 4499
The financial and ICT processes of the Student Union JYY and Soihtu
Soihtu Housing
asuminen@soihtu.fi
Sari Korhonen
Housing secretary
+358 14 607 201
Rental activity of Soihtu Housing, processing of applications and customer service.
Anni Pajari
Service secretary
+358 14 607 201
Rental activity of Soihtu Housing, customer service and tenant informing.
Jenna Pigg
Community manager
+358 50 361 3637
Community services, tenant activity coordination and
tenant advisor’s services.
Jenni Kirkkomäki
Service manager
+358 50 437 2639
Manager of Soihtu Housing.
Communication and marketing
of Soihtu Housing.
Enni Suomalainen
Customer service
Soihtu’s financial team
talous@soihtu.fi | vuokrat@soihtu.fi
Tanja Häkkinen
Financial specialist
+358 46 922 6625
Accounting of Soihtu and JYY, accounts payable and rent secretary.
Hanna Hirvonen
Payroll
+358 50 431 4541
Personnel matters of Soihtu and the practical affairs of JYY, calculation of pay, ordering to payment and employer responsibilities regarding them.
Kati Lehtolahti
Rent accountant
+358 50 317 5657
Accounting of Soihtu and JYY, financial services and rent accounting
Ilokivi Venue and Restaurant Ilokivi
Laura Partamies
Venue Manager
+358 50 477 6050
laura@ilokivi.fi
Venue technique at Ilokivi, club events at Ilokivi Venue and bookings.
Kati Lemiläinen
Restaurant manager
+358 50 367 0139
kati@ilokivi.fi
Restaurant Ilokivi, dining and catering of Ilokivi, facility bookings and restaurant services in Ilokivi restaurant.
Soihtu’s properties and property development
Markku Kilpi
Real estate manager
+358 50 432 0889
Manager of Soihtu Facility Services, customer service with issues regarding maintenance of the apartments.
Jari Pihlajasaari
Technical Supervisor
+358 50 400 6499
Soihtu’s property engineering and real estate systems.
Soihtu Facility Services
Markku Puhakka
Maintenance man
Mikko Salokas
Maintenance man
Hannu Harjusola
Carpenter
Jukka Pölkki
Carpenter
Jonna Klinga
Cleaner
Ulla-Mari Kotilainen
Cleaner
Maija-Liisa Myöhänen
Cleaner
Reetta Siira
Cleaner
Maaret Toivainen
Cleaner
Hanna-Mari Kallio
Cleaner
Jennina Tistelgren
Cleaner
Julia Rönn
Soihtu Stay, customer service
Soihtu’s communication
Mari Lähteenmäki
Communications Manager
+358 50 3252 963
Soihtu’s communications and marketing
Maps of Soihtu’s housing locations
Billing information
Soihtu is the name for the business unit of the University of Jyväskylä and there are several accounting units functioning within it. Each unit has its own billing information. When you bill us for something, check that the addressee of the bill is precisely the company or the unit with which you have agreed with about the job. If you are unsure, agree on the matter with your contact person first so that we can avoid unnecessary delays with the billing process.
Jyväskylän yliopiston ylioppilaskunta
Kortepohjan ylioppilaskylä
Soihtu Asuminen
Lounasravintola Ilokivi
Soihtu Talouspalvelut
Y-tunnus: 0174717-3
Online invoicing
Verkkolaskuosoite:
003701747173
Operaattori:
Apix Messaging Oy
Välittäjän tunnus: 003723327487
Paper invoice
Student Union of the University of Jyväskylä (Apix)
PL 16112
00021 LASKUTUS
Email scanning for PDF invoices
003701747173@procountor.apix.fi
For the billing information of any of our other accounting units and companies (such as Asunto Oy Jyväskylän JYY-Asunnot, Soihtu-Palvelut Oy, Kiinteistö Oy Jyväskylän Ylioppilastalo) please contact us at talous@soihtu.fi.