Contact information

Soihtu Housing service point

Vehkakuja 2 B, 40700 Jyväskylä

Opening hours of service point:
MON 10-15
WED 10-15
FRI 8-12

If you want to visit the Housing service point (Vehkakuja 2 b) on Tuesday or Thursday, you can make an appointment. Book a time for no later than the previous working day during the service point’s opening hours.

On the first working day of a month service point is open 10-15.

Housing phone service

+358 14 607 201

Phone service is open
between Mondays and Wednesdays 10-15
and on Fridays 8-12.

E-mail:

Housing: asuminen@soihtu.fi
Rent payments: vuokrat@soihtu.fi
Tenant Advisor: asukasneuvonta@soihtu.fi

Exceptional opening hours:

Thu 23rd of June phone service is open from 10 am until 1.30 pm
Fri 24th of June service point and phone service are closed
Tue 28th and 29th of June service point is open for the tenants of Soihtu Korttelikylä from 10 am until 3 pm

Soihtu Facility Services 24/7

+358 10 524 8315

SMS number for the hearing impaired +358 50 514 3330 (24/7)

Door openings and faults that require immediate attention. In other matters, kindly fill in a maintenance request.

You can call for a door opening that is subject to charge by calling the on-call number any time of day. Door openings are handled by Soihtu Facility Services on working days from 7am to 4pm (price 20€) and on other times they are handled by guard company KST (price 50€). You will get the invoice for the door opening to your email afterwards.

Rentukka

info@rentukka.fi

Taitoniekantie 9,
40740 Jyväskylä

To the page of Rentukka

Ilokivi

venue@ilokivi.fi

Keskussairaalantie 2,
40600 Jyväskylä

To the page of Ilokivi

Soihtu’s services for associations and specialists of JYY.

Soihtu is responsible for payments traffic, billing and accounting of JYY.

Soihtu’s financial team: talous@soihtu.fi

Soihtu Stay

stay@soihtu.fi

Soihtu Stay webpage

Personnel

You can find our staff’s contact information below. Out email addresses are
of the form firstname.lastname@soihtu.fi, if another email isn’t mentioned. Our customer service teams also have shared email addresses to contact them easily – see the contact information of the teams below!

Management of Soihtu business unit

Timo Lahtinen

Managing Director
+358 44 970 2160

Business of the consolidated corporation of JYY and subsidiaries. A member of the boards of the associated companies of JYY.

Kimmo Moilanen

Kimmo Moilanen

Chief Real Estate Officer
+358 40 545 5198

Soihtu’s projects of contraction and area development, managerial duties of property maintenance.

Jaakko Pelkonen

Chief Financial Officer
+358 50 421 4499

The financial and ICT processes of the Student Union JYY and Soihtu

Soihtu Housing

asuminen@soihtu.fi

Sari Korhonen

Sari Korhonen

Housing secretary
+358 14 607 201

Rental activity of Soihtu Housing, processing of applications and customer service.

Anni Pajari

Service secretary
+358 14 607 201

Rental activity of Soihtu Housing, customer service and tenant informing.

Jenna Pigg

Community manager
+358 50 361 3637

Community services, tenant activity coordination and
tenant advisor’s services.

Jenni Kirkkomäki

Service manager
+358 50 437 2639

Manager of Soihtu Housing.
Communication and marketing
of Soihtu Housing.

Enni Suomalainen

Customer service

Soihtu’s financial team

talous@soihtu.fi | vuokrat@soihtu.fi

Tanja Häkkinen

Tanja Häkkinen

Financial specialist
+358 46 922 6625

Accounting of Soihtu and JYY, accounts payable and rent secretary.

Hanna Hirvonen

Payroll
+358 50 431 4541

Personnel matters of Soihtu and the practical affairs of JYY, calculation of pay, ordering to payment and employer responsibilities regarding them.

Kati Lehtolahti

Kati Lehtolahti

Rent accountant
+358 50 317 5657

Accounting of Soihtu and JYY, financial services and rent accounting

Ilokivi Venue and Restaurant Ilokivi

Laura Partamies

Venue Manager
+358 50 477 6050
laura@ilokivi.fi

Venue technique at Ilokivi, club events at Ilokivi Venue and bookings.

Kati Lemiläinen

Kati Lemiläinen

Restaurant manager
+358 50 367 0139
kati@ilokivi.fi

Restaurant Ilokivi, dining and catering of Ilokivi, facility bookings and restaurant services in Ilokivi restaurant.

Soihtu’s properties and property development

Markku Kilpi

Real estate manager
+358 50 432 0889

Manager of Soihtu Facility Services, customer service with issues regarding maintenance of the apartments.

Jari Pihlajasaari

Jari Pihlajasaari

Technical Supervisor
+358 50 400 6499

Soihtu’s property engineering and real estate systems.

Soihtu Facility Services

File a service request

Markku Puhakka

Markku Puhakka

Maintenance man

Mikko Salokas

Maintenance man

Hannu Harjusola

Hannu Harjusola

Carpenter

Jukka Pölkki

Jukka Pölkki

Carpenter

Jonna Klinga

Cleaner

Ulla-Mari Kotilainen

Cleaner

Maija-Liisa Myöhänen

Cleaner

Reetta Siira

Cleaner

Maaret Toivainen

Cleaner

Hanna-Mari Kallio

Cleaner

Jennina Tistelgren

Cleaner

Julia Rönn

Soihtu Stay, customer service

Soihtu’s communication

Mari Lähteenmäki

Mari Lähteenmäki

Communications Manager
+358 50 3252 963

Soihtu’s communications and marketing

Maps of Soihtu’s housing locations

Map of Soihtu Korttelikylä

Billing information

Soihtu is the name for the business unit of the University of Jyväskylä and there are several accounting units functioning within it. Each unit has its own billing information. When you bill us for something, check that the addressee of the bill is precisely the company or the unit with which you have agreed with about the job. If you are unsure, agree on the matter with your contact person first so that we can avoid unnecessary delays with the billing process.

Jyväskylän yliopiston ylioppilaskunta
Kortepohjan ylioppilaskylä
Soihtu Asuminen
Lounasravintola Ilokivi
Soihtu Talouspalvelut

Y-tunnus: 0174717-3

Online invoicing

Verkkolaskuosoite:
003701747173
Operaattori:
Apix Messaging Oy
Välittäjän tunnus: 003723327487

Paper invoice

Student Union of the University of Jyväskylä (Apix)
PL 16112
00021 LASKUTUS

Email scanning for PDF invoices

003701747173@procountor.apix.fi

For the billing information of any of our other accounting units and companies (such as Asunto Oy Jyväskylän JYY-Asunnot, Soihtu-Palvelut Oy, Kiinteistö Oy Jyväskylän Ylioppilastalo) please contact us at talous@soihtu.fi.

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