Contacts for tenants
Soihtu Housing
+358 14 607 201
asuminen@soihtu.fi
Phone service hours:
Mon-Thu 10-14
Fri 10-12
Service point opening hours:
Mon & Wed 11.30-13
On other days by APPOINTMENT.
On 1st working day of each month, Service point is open 10-14.
Address: Keskussairaalantie 2, 40600 Jyväskylä
Exceptional opening hours:
Service point closed 22.12.-1.1.
Phone service open on working days on usual service hours.
Soihtu Rents
+358 14 607 201
vuokrat@soihtu.fi
Phone service open:
Mon, Wed, Fri 10-12
You can also book an appointment to discuss about your payments.
Address: Keskussairaalantie 2, 40600 Jyväskylä
Exceptional opening hours:
Customer service is closed 24.-28.12.2025, 1.1.2026 and 6.1.2026.
Soihtu Facility Services
+358 10 524 8315 (24/7)
Door openings and faults that require immediate attention. In other matters, kindly fill in a maintenance request.
Please note that there is a charge for the phone call (8,35 cent € / call + 16,69 cent €/min).
SMS number for the hearing impaired +358 50 514 3330 (24/7)
You will get the invoice for the door opening to your email afterwards, according to the valid price list.
Book a service appointment
To avoid waiting, you can book a personal service appointment with Soihtu. Please remember that many housing-related matters can also be conveniently handled online.
- Book an appointment through our online calendar.
- Bring a valid photo ID with you.
- Arrive at the service point at your scheduled time.
If you cannot make it to your scheduled appointment, kindly cancel it in advance (latest 12 hours before).
Services for associations and specialists of JYY
Soihtu is responsible for payments traffic, billing and accounting of JYY.
Contact: talous@soihtu.fi
Personnel
You can find our staff’s contact information below. Our email addresses are
of the form firstname.lastname@soihtu.fi, if another email isn’t mentioned. Our customer service teams also have shared email addresses to contact them easily – see the contact information of the teams below!
Management of Soihtu business unit
Timo Lahtinen
Managing Director
+358 44 970 2160
Business of the consolidated corporation of JYY and subsidiaries. A member of the boards of the associated companies of JYY.
Kimmo Moilanen
Chief Real Estate Officer
+358 40 545 5198
Soihtu’s projects of contraction and area development, managerial duties of property maintenance.
Jaakko Pelkonen
Chief Financial Officer
+358 50 421 4499
The financial and ICT processes of the Student Union JYY and Soihtu
Soihtu Housing
asuminen@soihtu.fi, +358 14 607201
Katri Pennanen
Service Manager
+358 50 437 2639
Soihtu Housing team lead
Anna-Leena Kauppila
Service Advisor
+358 14 607 201
Customer service, application processing and tenant communications.
Anni Pajari
Housing Coordinator
+358 50 361 3637
Tenant selection, tenant advisory and tenant’s committees.
Jenna Pigg
Development Specialist
+358 50 478 0616
Housing marketing and development.
The finances and administration of Soihtu
talous@soihtu.fi | vuokrat@soihtu.fi
Tanja Häkkinen
Financial Specialist
+358 46 922 6625
Accounting of Soihtu and JYY, accounts payable and rent secretary.
Hanna Hirvonen
Controller
+358 50 431 4541
Soihtu, JYY, HR, payroll and compensations.
Kati Räsänen
Rent Accountant
(out of office)
Rent control of Soihtu. Accounts payable of the subsidiaries of Soihtu
Laura Partamies
Venue Manager
+358 50 477 6050
laura@ilokivi.fi
Mari Lähteenmäki
Communications Manager
+358 50 3252 963
Soihtu communications
Veikko Perttula
IT Manager
Taru Manninen
IT Designer
Kaisa Helste
Rental services specialist
+358 14 607 201
Soihtu properties and property development
Markku Kilpi
Facilities Manager (maintenance)
+358 50 432 0889
Manager of Soihtu Facility Services, customer service with issues regarding maintenance of the apartments.
Jari Pihlajasaari
Technical Supervisor
+358 50 400 6499
Soihtu’s property engineering and real estate systems.
Soihtu Facility Services
Markku Puhakka
Maintenance
Mikko Salokas
Maintenance
Esko Vuorela
General builder
Jonna Klinga
Cleaning supervisor
Hanna-Mari Kallio
Cleaner
Ulla-Mari Kotilainen
Cleaner
Jaana Matilainen
Cleaner
Maija-Liisa Myöhänen
Cleaner
Maps of Soihtu’s housing locations
Billing information
Soihtu is the name for the business unit of the University of Jyväskylä and there are several accounting units functioning within it. Each unit has its own billing information.
When you bill us for something, check that the addressee of the invoice is precisely the company or the unit with which you have agreed with about the job. If you are unsure, agree on the matter with your contact person first, so that we can avoid unnecessary delays with the billing process.
Jyväskylän yliopiston ylioppilaskunta
Kortepohjan ylioppilaskylä
Soihtu Asuminen
Lounasravintola Ilokivi
Ilokivi Venue
Soihtu Talouspalvelut
Finnish VAT number (Y-tunnus): 0174717-3
Online invoicing: 003701747173
Operator: Apix Messaging Oy 003723327487
Paper invoices:
Student Union of the University of Jyväskylä (Apix)
PL 16112
00021 LASKUTUS
Email scanning for PDF invoices:
003701747173@procountor.apix.fi
Asunto Oy Jyväskylän JYY-Asunnot, Soihtu-Palvelut Oy, Kiinteistö Oy Jyväskylän Ylioppilastalo
For the billing information of our other accounting units and companies please contact us at talous@soihtu.fi
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