Soihtu Housing service point
Vehkakuja 2 B, 40700 Jyväskylä
Opening hours of service point:
If you want to visit the Housing service point (Vehkakuja 2 b) on Tuesday or Thursday, you can make an appointment. Book a time for no later than the previous working day during the service point’s opening hours.
On the first working day of a month service point is open 10-15.
Housing phone service
+358 14 607 201
Phone service is open
between Mondays and Thursdays 10-15
and on Fridays 8-12.
Rent payments: firstname.lastname@example.org
Tenant Advisor: email@example.com
Exceptions in opening hours:
6.12. the phone service is closed
8.12. the phone service is open 11-15
13.12. the service point and the phone service is closed
16.12. the service point and the phone service is closed
22.-30.12. the service point is closed (the phone service is open 22.12. and 27.-30.12.)
Soihtu Facility Services 24/7
+358 10 524 8315
Please note that there is a charge for the phone call (8,35 cent € / call + 16,69 cent €/min).
SMS number for the hearing impaired +358 50 514 3330 (24/7)
Door openings and faults that require immediate attention. In other matters, kindly fill in a maintenance request.
You can call for a door opening that is subject to charge by calling the on-call number any time of day. Door openings are handled by Soihtu Facility Services on working days from 7am to 4pm (price 20€) and on other times they are handled by guard company KST (price 50€). You will get the invoice for the door opening to your email afterwards. If you need to call a door opening due to key cards, that stop working, you don’t need to pay for the door opening.
Soihtu’s services for associations and specialists of JYY.
Soihtu is responsible for payments traffic, billing and accounting of JYY.
Soihtu’s financial team: firstname.lastname@example.org
You can find our staff’s contact information below. Out email addresses are
of the form email@example.com, if another email isn’t mentioned. Our customer service teams also have shared email addresses to contact them easily – see the contact information of the teams below!
Management of Soihtu business unit
+358 44 970 2160
Business of the consolidated corporation of JYY and subsidiaries. A member of the boards of the associated companies of JYY.
Chief Real Estate Officer
+358 40 545 5198
Soihtu’s projects of contraction and area development, managerial duties of property maintenance.
Chief Financial Officer
+358 50 421 4499
The financial and ICT processes of the Student Union JYY and Soihtu
+358 14 607 201
Rental activity of Soihtu Housing, processing of applications and customer service.
+358 14 607 201
Rental activity of Soihtu Housing and customer service. Rentukka’s community services.
+358 50 361 3637
Community coordination and services. Tenant Advisor’s services.
Substitute until 31.5.2023.
+358 50 437 2639
Substitute of Service manager until 31.5.2023.
On study leave until 31.5.2023.
Soihtu’s financial team
firstname.lastname@example.org | email@example.com
+358 46 922 6625
Accounting of Soihtu and JYY, accounts payable and rent secretary.
+358 50 431 4541
Personnel matters of Soihtu and the practical affairs of JYY, calculation of pay, ordering to payment and employer responsibilities regarding them.
+358 14 607 201 (Rents)
+358 50 317 5657 (Accounts payable)
Rent accounting of Soihtu apartments, accounts payable of Soihtu subsidiary companies.
Ilokivi Venue and Restaurant Ilokivi
+358 50 477 6050
Venue technique at Ilokivi, club events at Ilokivi Venue and bookings.
+358 50 367 0139
Restaurant Ilokivi, dining and catering of Ilokivi, facility bookings and restaurant services in Ilokivi restaurant.
Soihtu’s properties and property development
Real estate manager
+358 50 432 0889
Manager of Soihtu Facility Services, customer service with issues regarding maintenance of the apartments.
+358 50 400 6499
Soihtu’s property engineering and real estate systems.
Soihtu Facility Services
+358 50 3252 963
Soihtu’s communications and marketing
Maps of Soihtu’s housing locations
Soihtu is the name for the business unit of the University of Jyväskylä and there are several accounting units functioning within it. Each unit has its own billing information. When you bill us for something, check that the addressee of the bill is precisely the company or the unit with which you have agreed with about the job. If you are unsure, agree on the matter with your contact person first so that we can avoid unnecessary delays with the billing process.
Jyväskylän yliopiston ylioppilaskunta
Apix Messaging Oy
Välittäjän tunnus: 003723327487
Student Union of the University of Jyväskylä (Apix)
Email scanning for PDF invoices
For the billing information of any of our other accounting units and companies (such as Asunto Oy Jyväskylän JYY-Asunnot, Soihtu-Palvelut Oy, Kiinteistö Oy Jyväskylän Ylioppilastalo) please contact us at firstname.lastname@example.org.
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