Soihtu Housing
Soihtu Housing service point
Vehkakuja 2 B, 40700 Jyväskylä
Opening hours of service point:
MON 12-15
WED 12-15
FRI 8-12
On the first working day of a month service point is open 10-15.
When the service point is closed and you have an urgent matter, kindly contact Facility Services by phone (24/7).
Housing phone service
+358 14 607 201, asuminen@soihtu.fi
From Monday to Thursday 10-15
and on Fridays 8-12.
Phone service of rent accounting
Mon, Wed and Fri 10-12.
Rent payments: vuokrat@soihtu.fi
Tenant Advisor: asukasneuvonta@soihtu.fi
Exceptional opening hours:
6.12. Housing service point and phone service are closed
22.-29.12. Housing service point is closed (the phone service is open as usual 27.-29.12.)
1.1.2024 Housing service point and phone service are closed
Soihtu Facility Services 24/7
+358 10 524 8315
Please note that there is a charge for the phone call (8,35 cent € / call + 16,69 cent €/min).
SMS number for the hearing impaired +358 50 514 3330 (24/7)
Door openings and faults that require immediate attention. In other matters, kindly fill in a maintenance request.
You can call for a door opening that is subject to charge by calling the on-call number any time of day. Door openings are handled by Soihtu Facility Services on working days from 7 am to 3.30 pm (price 20€) and on other times they are handled by a guard company (price 50€). You will get the invoice for the door opening to your email afterwards. If you need to call a door opening due to key cards, that stop working, you don’t need to pay for the door opening.
Rentukka
info@rentukka.fi
+358 14 607 201
(within opening hours)
Taitoniekantie 9,
40740 Jyväskylä
Soihtu’s services for associations and specialists of JYY.
Soihtu is responsible for payments traffic, billing and accounting of JYY.
Soihtu’s financial team: talous@soihtu.fi
Personnel
You can find our staff’s contact information below. Out email addresses are
of the form firstname.lastname@soihtu.fi, if another email isn’t mentioned. Our customer service teams also have shared email addresses to contact them easily – see the contact information of the teams below!
Management of Soihtu business unit
Timo Lahtinen
Managing Director
+358 44 970 2160
Business of the consolidated corporation of JYY and subsidiaries. A member of the boards of the associated companies of JYY.
Kimmo Moilanen
Chief Real Estate Officer
+358 40 545 5198
Soihtu’s projects of contraction and area development, managerial duties of property maintenance.
Jaakko Pelkonen
Chief Financial Officer
+358 50 421 4499
The financial and ICT processes of the Student Union JYY and Soihtu
Soihtu Housing
asuminen@soihtu.fi
Sari Korhonen
Housing Secretary
+358 14 607 201
Customer service and application processing.
Anna-Leena Kauppila
Service Advisor
+358 14 607 201
Customer service and application processing.
Anni Pajari
Community Manager
+358 50 361 3637
Community coordination and communications. Tenant Advisor’s services and tenant selection.
Substitute until 31st of May 2024
Jenna Pigg
Service Manager
+358 50 478 0616
Supervisor of Soihtu Housing team.
Substitute until 31st of May 2024
Jenni Kirkkomäki
Service Manager
On a study leave until 31st of May 2024
Soihtu’s financial team
talous@soihtu.fi | vuokrat@soihtu.fi
Tanja Häkkinen
Financial Specialist
+358 46 922 6625
Accounting of Soihtu and JYY, accounts payable and rent secretary.
Hanna Hirvonen
Controller
+358 50 431 4541
Soihtu, JYY, HR, payroll and compensations.
Kati Räsänen
Rent Accountant
+358 14 607 201 (Rents)
Phone service
Mon, Wed and Fri 10-12.
Rent accounting of Soihtu apartments, accounts payable of Soihtu subsidiary companies.
Ilokivi Venue and Restaurant Ilokivi
Laura Partamies
Venue Manager
+358 50 477 6050
laura@ilokivi.fi
Venue technique at Ilokivi, club events at Ilokivi Venue and bookings.
Kati Lemiläinen
Restaurant Manager
+358 50 367 0139
kati@ilokivi.fi
Restaurant Ilokivi, dining and catering of Ilokivi, facility bookings and restaurant services in Ilokivi restaurant.
Soihtu’s properties and property development
Markku Kilpi
Real Estate Manager
+358 50 432 0889
Manager of Soihtu Facility Services, customer service with issues regarding maintenance of the apartments.
Jari Pihlajasaari
Technical Supervisor
+358 50 400 6499
Soihtu’s property engineering and real estate systems.
Soihtu Facility Services
Markku Puhakka
Maintenance
Mikko Salokas
Maintenance
Hannu Harjusola
Carpenter
Esko Vuorela
Carpenter
Jonna Klinga
Cleaning supervisor
Hanna-Mari Kallio
Cleaner
Ulla-Mari Kotilainen
Cleaner
Jaana Matilainen
Cleaner
Maija-Liisa Myöhänen
Cleaner
Reetta Siira
Cleaner
Maaret Toivainen
Cleaner
Soihtu’s communication
Mari Lähteenmäki
Communications Manager
+358 50 3252 963
Soihtu’s communications and marketing
Maps of Soihtu’s housing locations
Billing information
Soihtu is the name for the business unit of the University of Jyväskylä and there are several accounting units functioning within it. Each unit has its own billing information. When you bill us for something, check that the addressee of the bill is precisely the company or the unit with which you have agreed with about the job. If you are unsure, agree on the matter with your contact person first so that we can avoid unnecessary delays with the billing process.
Jyväskylän yliopiston ylioppilaskunta
Kortepohjan ylioppilaskylä
Soihtu Asuminen
Lounasravintola Ilokivi
Ilokivi Venue
Soihtu Talouspalvelut
Y-tunnus: 0174717-3
Online invoicing
Verkkolaskuosoite:
003701747173
Operaattori:
Apix Messaging Oy
Välittäjän tunnus: 003723327487
Paper invoice
Student Union of the University of Jyväskylä (Apix)
PL 16112
00021 LASKUTUS
Email scanning for PDF invoices
003701747173@procountor.apix.fi
For the billing information of any of our other accounting units and companies (such as Asunto Oy Jyväskylän JYY-Asunnot, Soihtu-Palvelut Oy, Kiinteistö Oy Jyväskylän Ylioppilastalo) please contact us at talous@soihtu.fi.
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