Housing instructions

Why should you fill in an apartment card when moving in? Can I paint the walls of my apartment? Where should I advise my friend to park their car? On the Instructions page, we have compiled information, instructions and tips for applying for and living in Soihtu’s housing location.

Keys

Door opening, spare key

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You can call for a door opening that is subject to charge by calling the on-call number any time of day. Door openings are handled by Soihtu Facility Services on working days from 7am to 4pm (price 20€) and on other times they are handled by guard...

Key box

As a tenant of Soihtu you can pick up your keys from our key box. Contact the customer service of Soihtu Housing in advance if you like to pick up your keys from the key box. We will confirm your phone number and email address before pickup because...

Lost & Found

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If you find lost & found items from Soihtu's housing locations, we kindly ask you to deliver them to the police station in Jyväskylä, as it is stated in the law. We do not take in any lost & found items, but if we end up receiving them,...

Lost key, new key, door opening

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If you lose your keys, contact our customer service. The lost key will be charged from you and you can pay for that at our customer service with a bank/credit card or you can get an invoice. At the same time, you can get a new key. Please note...

Picking up the keys

Keys can be picked up from the service point of Soihtu Housing. You can get the keys to your apartment the earliest on the first working day of your tenancy agreement. If your tenancy agreement starts on a weekend or a on a...

Pricelist for damages and lost items

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Tenants will be charged according to this pricelist if they have lost or broken items related to the apartment, or broken or mistreated the apartment in their control. Measures which aren't mentioned in this pricelist are charged according to actual...

Renewal of the key cards

The key cards (magnetic stripe key cards and contactless key cards) are valid for a limited time after which the keys have to be renewed by the tenant or changed to new ones (at the service point of Soihtu Housing), depending on the type of the key...

Returning the keys

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The keys must be returned the latest on the working day that follows the last day of your tenancy agreement by 12noon when moving out. The keys can be returned to the mailbox of Soihtu Housing (Vehkakuja 2 B) or to our customer service within the...

Saunas

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There are public sauna turns for all our tenants in all our housing locations. The sauna in building A is also available to the users of Rentukka gym. If you want to have a sauna by yourself, you can reserve your own weekly sauna turn. On this page...

Types of keys

There are different keys in use for Soihtu’s buildings. Keys are a tenants’ responsibility so take good care of your own keys. If you need a door opening, call Soihtu Facility Services. Student Village buildings A, B, C, D, E, R, S,...

Using a master key to enter an apartment

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Regarding entering an apartment, Soihtu always follows the obligation to notify that is demanded by the Act on Residential leases. When filling in a maintenance request a tenant can give permission to the maintenance staff to enter the apartment...

Village Key

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As a Soihtu tenant you will get a Village Key, which you can use for most of Rentukka's facilities and other common rooms. In some of the housing locations the contactless key card is also your apartment key. You will get the key from Soihtu Housing...