Housing instructions

Why should you fill in an apartment card when moving in? Can I paint the walls of my apartment? Where should I advise my friend to park their car?

On the Instructions page, we have compiled information, instructions and tips for applying for and living in Soihtu’s housing location. See also our FAQ page for frequently asked questions.

Condition of the apartment

Complaints

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Sometimes you might face situations where everything doesn't go as smoothly as it should. In those situations, you have the possibility to make a complaint to Soihtu. The complaint has to be made in writing within reasonable time, and it will be...

Condition of the apartment when moving

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When moving into the apartment, you can report possible flaws of the apartment by filling in an apartment card. When moving out, Soihtu Facility Services will check the condition of the apartment. The Facility Services check the condition of the...

General Housing Rules of Kortepohja Student Village

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APARTMENTS Silent hours between 23 pm – 7 am. Apartments need to be cleaned and maintained properly. Non-functioning radiators, water leaks and other damage to water pipes and cords must be reported immediately to the maintenance. Every...

General Housing Rules of Soihtu Vehkakuja

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In addition to the Public Order Act and other legislation, what is said in these general housing rules must be observed in buildings and courtyards. COMMON AREAS The common areas of the buildings need to be kept clean and tidy. Moving in the...

Living in a new house

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A great number of Soihtu’s residential buildings are newly renovated or recently built houses. Living in a new house is different than living in an old house. Follow-up work is minimized, tenants will be informed in advance Soihtu strives to...

Living with a flatmate

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Living in a shared apartment gives you a lot, because you save money and make new acquaintances - maybe even lifelong friends - at the same time. In a shared apartment, you have your own room with a lock but you share common spaces, like kitchen and...

Longer absence from the apartment

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According to the law, the tenant is obliged to notify the landlord of a longer absence. Therefore, kindly notify Soihtu Housing service point if you know you will be away from the apartment for more than two months. Please note that reporting...

Maintenance requests

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If there are things that need repairing in your apartment, you can inform Soihtu Facility Services by filling in a maintenance request. By filling in the form you make a maintenance requests directly to our online maintenance record...

Manual for apartments

Taking care of the apartment and its condition are every tenant’s responsibilities. If you don’t know what to do, see if the instructions of this page are of help. Many instructions for your own apartment and apartment building can be found via...

Pests

Follow these instructions, if you suspect any pests in your apartment. If you suspect that there are insect pests in your apartment, immediately make a maintenance request to Soihtu Facility Services. Facility Services will order a pest...

Price list for damages and services

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Tenants will be charged according to this price list if they have lost or broken items related to the apartment, or broken or mistreated the apartment in their control. Measures which aren't mentioned in this price list are charged according to...

Responsibilities of taking care of the apartment

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Repairs and the work of Soihtu Facility Services both indoors and outdoors are Soihtu's responsibility when they follow the usual wear and tear of the apartment. If the tenant or an outsider causes the need for the repairs or maintenance, the tenant...