Maintenance requests
If there are things that need repairing in your apartment, you can inform Soihtu Facility Services by filling in a maintenance request. By filling in the form you make a maintenance requests directly to our online maintenance record book and you will be contacted as soon as possible to do the repair work.
We at Soihtu Facility Services keep Soihtu’s properties in order and clean. We take care of the functionality of the apartments and the spaces that the tenants use every day. With anticipatory maintenance of good quality we make sure that the value of the properties is preserved as long as possible.
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Supporting tenants in their everyday lives
When tenants contact Soihtu Housing’s customer service, they are very likely to speak with service advisor Anna-Leena Kauppila, who is primarily responsible for housing customer service. Move-in days set the pace The busiest days...
An oasis by the city
Jenna Simonen, who in 2026 is responsible for Academic and International Affairs in the JYY board, finds peace in nature – especially at the Korkeakoski waterfall. Located just a couple of kilometres from the centre of Jyväskylä, it is an...
Student exchange in a city within a city
Hugo Garcia travelled from southern France to Kortepohja in February 2025 for his student exchange. ”I’ve lived near the Mediterranean coast and, therefore, it felt quite cold but the human body adapts well to all kinds of environments”, Hugo...