Maintenance requests
If there are things that need repairing in your apartment, you can inform Soihtu Facility Services by filling in a maintenance request. By filling in the form you make a maintenance requests directly to our online maintenance record book and you will be contacted as soon as possible to do the repair work.
We at Soihtu Facility Services keep Soihtu’s properties in order and clean. We take care of the functionality of the apartments and the spaces that the tenants use every day. With anticipatory maintenance of good quality we make sure that the value of the properties is preserved as long as possible.
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Reforms to services
Soihtu wants to offer its customers the smoothest possible customer service experience. Starting in September, you can book a personal service appointment at the Housing Service Point through the online booking system.
When you move out, return the keys as instructed – this ensures the next tenant can move in on time
We instruct the tenant to return the keys on time to ensure the new tenant's move goes as smoothly as possible. The compensation price list now includes charges for incorrect and late key returns.
August apartments offered
All apartments available at the beginning of August have now been offered, and most have already had tenancy agreements signed. Individual apartments or shared rooms may still become available at the beginning of August if someone declines their apartment offer.