Condition of the apartment when moving

Every Soihtu’s tenant gets a link for filling in an apartment card when s/he moves in. The link is sent automatically on the 5th, the 10th and the 15th of every month. If your tenancy agreement begins on the first day of the month, you will receive the link on the 5th day of that month. Please remember to fill in the apartment card during your first month of tenancy. 

You have to check the condition of your apartment and fill in the apartment card when moving in. Like this, the faults in the apartment at the moment of moving don’t become your responsibility. Please note that the cleaning of the apartment has been the responsibility of the previous tenant. In general, when moving into an apartment, it is good to be prepared to do a small-scale cleaning before bringing furniture in the apartment.

Because of your legal protection, it is good to fill in the card carefully and as soon as possible. You will get a link for filling in the apartment card by email. You can fill in the apartment card once only and the form is locked automatically after that. Write down all deficiencies and faults you find to the apartment card eve though they don’t require immediate repair work. Please note that the faults listed on the apartment card aren’t maintenance request for the facility services. If you find faults that should be fixed, make in a maintenance request that you can find at the bottom of the apartment card.

• To streamline the apartment inspections and possible cleaning work, Soihtu Facility Services start the apartment inspections 9.00 on first days of a month.

• If you haven’t finished moving or cleaning in the morning, please leave a note in the apartment that states that you’re move isn’t finished. Then the person from the facility services doing the inspection will know that you haven’t finished moving and they will come back at 12 (noon). 

• If the incomplete move-out or cleaning prevents the apartment inspection from taking place at 12:00 noon on the first working day of the month, an additional inspection will be conducted later. The tenant will be charged for the additional inspection according to the price list.

• The cleanliness of the apartment will be considered in the inspection and the surfaces (ceiling, floor and walls) in the apartment will be checked. Indoor plumbing fixtures, cabinets and appliances will also be checked. The facility services take the age of the building and normal abrasion into account. For example, there are more marks caused by furniture on the floors of older apartments. 

• During the inspection, flaws that require fixing might be found. Possible flaws, such as burnt bulbs or missing baking trays, will be fixed or replaced later.

• The tenant who is moving out will receive an email when the inspection is done.

• If you wish, you can arrange to be present at the apartment inspection. We try to arrange this whenever possible. To arrange on a specific time, contact the Real Estate Manager well in advance. The Real Estate Manager’s e-mail address can be found on our webpage.
• In buildings MNOP in the Student Village, a pre-inspection is done a couple of weeks before the end of the tenancy agreement. The date of the pre-inspection will be informed beforehand. The purpose of pre-inspections is to gather information about the condition of the apartments so that we can do some repairs before the next tenant moves in, if necessary.

If the move-out cleaning is insufficient, we will charge the tenant who has moved out for the cleaning. Due to the number of apartment inspections, it isn’t possible that the out-moving tenant would be contacted if some defects were noticed in the apartment inspection, but the person doing the inspection orders a cleaning when the inspection is done. Cleaners of Soihtu Facility Services finish the cleaning if it was insufficient. The tenant will get a message that mentions about the need for additional cleaning. The aim is to handle the additional cleaning before the next tenant moves in. The most common things that are found to need further cleaning are a dirty oven, fridge and bathroom. The minimum charge for the further cleaning is for one hour of work. 

An example: Floor of the hallway is found littered in the apartment inspection. A cleaner goes to sweep the floor there. The work takes 10 minutes. The tenant is charged for an hour of work. 

In case abnormal abrasion, neglect of the condition of the apartment or cleaning is found, or furniture, things and/or rubbish have been left in the apartment, the tenant will be charged for repairs, cleaning and transporting the furniture.