Responsibilities of taking care of the apartment

Condition of the apartment, Issues

Repairs and the work of Soihtu Facility Services both indoors and outdoors are Soihtu’s responsibility when they follow the usual wear and tear of the apartment. If the tenant or an outsider causes the need for the repairs or maintenance, the tenant has to pay for it. Our pricelist includes the expenses of the most common repairs charged from tenants. The assumption is that if you make changes to your apartment, you need to restore it when moving out. The easiest way to contact Soihtu Facility Services, is to fill in a maintenance request.

When you want to order an installation of a dishwasher, please contact the real estate manager well in advance before needed installation, so that the installation can be arranged with the plumber (at least 3-5 working days in advance).

Contact the Real Estate Manager if you want to remove any fixed furniture. Kindly notice, that it is not allowed to use DC-FIX or similar sticky-backed plastic or mirrors in the apartment.

All leakages must immediately be reported to Soihtu Facility Services by phone.

Keys and locks	Tenant’s responsibility	Facility Services (file a maintenance request)	Contact Soihtu Housing	Contact the Real Estate Manager (file a maintenance request)	Can be only done by a professional (file a maintenance request)
Extra keys			x
Rekeying the lock of the apartment			x
Acquiring, installing and maintaining a safety door bolt or lock				x

Windows and doors	Tenant’s responsibility	Facility Services (file a maintenance request)	Contact Soihtu Housing	Contact the Real Estate Manager (file a maintenance request)	Can be only done by a professional – contact the Real Estate Manager
Acquiring and installing a peephole				x
Acquiring and installing blinds				x
Greasing hinges and locks	x
Curtain sliders	x

Heating and ventilation	Tenant’s responsibility	Facility Services (file a maintenance request)	Contact Soihtu Housing	Contact the Real Estate Manager (file a maintenance request)	Can be only done by a professional (file a maintenance request)
Cleaning the outflow and fresh air valves	x
Cleaning the grease filter of the cooker hood	x

Plumbing fixtures	Tenant’s responsibility	Facility Services (file a maintenance request)	Contact Soihtu Housing	Contact the Real Estate Manager (file a maintenance request)	Can be only done by a professional (file a maintenance request)
Sink plug	x
Installing and removing a washing machine	x
Installing a dishwasher (and removing the cabinet)		x			x
Removing a dishwasher (and replacing the cabinet)	x
Cleaning the bathroom floor drain waste trap	x
Cleaning the sink drain waste trap	x
Cleaning the tap nozzles	x
Watching for and informing about leakages	x

Appliances and equipment	Tenant’s responsibility	Facility Services (make a maintenance request)	Contact Soihtu Housing	Contact the Real Estate Manager (make a maintenance request)	Can be only done by a professional (make a maintenance request)
Changing batteries of the fire alarm during weekdays 9 am – 3 pm		x
Changing batteries of the fire alarm during evenings and weekends		x
Fire detector (Kortepohja Student Village buildings ABCE)		x
Acquiring and changing the fuse (Kortepohja Student Village buildings KLMNOP)	x
Switching automatic fuse or residual current circuit breaker back on	x
Cleaning the refridgerator	x
Removing and replacing fixed lighting fixtures					x
Acquiring bulbs for fixed lighting fixtures		x
Watching for and informing about leakages	x
Acquiring and changing the bulbs of the refridgerator and the oven		x
Antenna cable	x

Balconies and outside areas	Tenant’s responsibility	Facility Services (file a maintenance request)	Contact Soihtu Housing	Contact the Real Estate Manager (file a maintenance request)	Can be only done by a professional (file a maintenance request)
Keeping the own yard clean (1st floor apartments with own yard)	x
Removing snow and preventing slipperiness from the own yard (1st floor apartments with own yard)	x
Maintaining and cutting the lawn of the own yard (1st floor apartments with own yard)	x
Cleaning the balcony weep hole	x
Removing snow and preventing slipperiness from the reserved parking place	x
Removing snow from the own balcony or terrace	x

Walls of the apartment	Tenant’s responsibility	Facility Services (file a maintenance request)	Contact Soihtu Housing	Contact the Real Estate Manager (file a maintenance request)	Can be only done by a professional (file a maintenance request)
Painting set for unfurnished apartments (buildings E, K, L, M, N, O, P)			x
Drilling/fixing fasteners on the wall				x