As a tenant of Soihtu you can pick up your keys from our key box. You can ask your keys to be left in the key box by using the Key box request survey. The survey can be found via Tenant’s Page or on the Welcome e-mail we have sent you. Kindly notice, that you need to contact us at least three working days in advance if you wish to get the key to the key box.
The key box is located at Soihtu Housing service point (Vehkakuja 2b).
How to pick up your keys from the key box:
- You will get a text message and email where you can find your PIN code. You will receive the code on the day you wish to pick up the key or if it is on weekend, you will receive the code on the previous working day. Keys must be collected within seven days, after that the PIN code expires and does not work anymore. Please take this into account when considering the date to pick up the keys.
- Use your PIN code for the front door of Soihtu Housing and the key box.
- Check the keys in the envelope. If something is missing, please contact our customer service on the next day at the latest.
- Lock the key box and the front door of Soihtu Housing carefully when leaving.
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