As a tenant of Soihtu you can pick up your keys from our key box. Contact the customer service of Soihtu Housing in advance if you would like to pick up your keys from the key box. We will confirm your phone number and email address before pickup because a PIN-code will be sent to you by text message and email. (There must be a country calling code in the phone number e.g. country calling code of Finland is +358). Kindly notice, that you need to contact us at least three working days in advance if you wish to get the key to the key box.
The key box is located at Soihtu Housing service point (Vehkakuja 2b).
How to pick up your keys from the key box:
- You will get a text message and email where you can find your PIN code. Keys must be collected within seven days, after that the PIN code expires and does not work anymore. Please take this into account when considering the date to pick up the keys.
- Use your PIN code for the front door of Soihtu Housing and the key box.
- Check the keys in the envelope. If something is missing, please contact our customer service on the next day at the latest.
- Lock the key box and the front door of Soihtu Housing carefully when leaving.
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