Picking up the keys

Keys

You can get the keys to your apartment the earliest on the first working day of your tenancy agreement. If your tenancy agreement starts on a weekend or a on a holiday, you can get the keys on the next working day.

You can pick up your keys from a key box (available 24/7) or from Soihtu Housing service point during opening hours. The key box is also located at Soihtu Housing service point. If you want to pick up the keys from the key box, you can fill in the key box request via link in the Welcome e-mail or Tenant’s Page. Notice, that the tenancy agreement must be signed before picking up the keys.

When picking up the keys from the service point, you must have a valid picture ID with you. If you want to, you can authorize someone else to pick up the keys for you. It’s easy to do that on Tenant’s Page – when you have logged in, you can write us a message telling the name and birth date/personal identity code of the person who’s coming to pick up the keys.