Returning the keys
The keys must be returned the latest on the working day that follows the last day of your tenancy agreement by 12 pm. The keys can be returned to the mailbox of Soihtu Housing (Vehkakuja 2 B) or to our customer service within the normal opening hours. If you return the keys to the mailbox of Soihtu Housing, put them in an envelope and mark the envelope with the apartment number. Under an circumstances DO NOT leave your keys in the apartment or DO NOT leave the keys in the mailbox of Rentukka.
Please check that you return all the keys that you have: apartment keys, the Village key, storage locker keys, mailbox key, heating post key, along with spare keys that friends or relatives have had. It is tenant’s responsibility to take care that the keys are returned to the Soihtu Housing service point in time. If a friend is returning your keys for you, make sure that they know they’re going to the right place. If the keys are returned late or to a wrong place, unfortunately we’ll have to charge you for it.
If you are moving from Soihtu’s apartment to another Soihtu’s apartment or if you want to find out whether is it possible for you to return the keys a bit later, contact our customer service.
When a tenant returns their keys, they turn over possession of the apartment to the landlord. Please note that if you do not return the keys at the end of the tenancy agreement, according to the law you are obliged to pay rent for the period of possession. The period of possession refers to the time when the tenant uses the apartment for living or storing things, or still has the keys. Unreturned keys or keys that have been returned late, will be charged according to valid price list.
Please remember, that before you move out you need to give the notice of your tenancy agreement (if you don’t have a fixed-term lease). Notice must always be given in writing.
More News
Reforms to services
Soihtu wants to offer its customers the smoothest possible customer service experience. Starting in September, you can book a personal service appointment at the Housing Service Point through the online booking system.
When you move out, return the keys as instructed – this ensures the next tenant can move in on time
We instruct the tenant to return the keys on time to ensure the new tenant's move goes as smoothly as possible. The compensation price list now includes charges for incorrect and late key returns.
August apartments offered
All apartments available at the beginning of August have now been offered, and most have already had tenancy agreements signed. Individual apartments or shared rooms may still become available at the beginning of August if someone declines their apartment offer.