Door opening, spare key
You can call for a door opening that is subject to charge by calling the on-call number any time of day. Notice, that the same price list is valid, if you need a door opening to a common room.
Door openings are handled by Soihtu Facility Services on working days from 7 am to 3.30 pm (price 20€, Note! 25 € from 1.3.2024 onwards) and on other times they are handled by K2 Turvapalvelut (price 50€, Note! 60 € from 1.3.2024 onwards). The phone number is always +358 10 524 8315 (8,35 cent / call + 16,69 cent /min).
You will get the invoice for the door opening to your email afterwards.
- If you don’t need the door opening you ordered, call the same number to cancel it. If you don’t cancel it, we will charge you the normal price for door opening.
- Wait for the door opener within eyesight of the door. The ordered and uncancelled door opening will be charged, if the tenant cannot be reached.
Spare key
In accordance with good rental practice, we will hand over the keys to the tenant when he or she moves in.
- If more than one tenant lives in the same apartment, everyone gets their own key, and you also get a shared spare key.
- At the tenant’s request, we can make a reasonable number of additional keys for an extra fee (1 key / tenant).
- If you have not got a spare key when moving in, you can pick one up from the Housing service point during its opening hours or agree with our customer service to pick it up from the Soihtu Housing key box.
Please also remember to take good care of your keys. We will always charge the tenant for lost keys or key cards.
See also:
More News
Under the stars
Text: Jenna Pigg | Pictures: Tiina Salminen, Tiitu Design When asked Jonna Klinga, cleaning supervisor of Soihtu, her favorite place is the family cottage in Rutalahti, near Leivonmäki National Park. It has been an important place for Jonna...
Happy news for the Kortepohja district: Subway signs a lease in the new U-building of Soihtu
Soihtu has signed a lease with Subcom Oy on the retail space located on the ground floor of the U-building, which is currently under construction. Subcom is Finland's largest Subway franchise company. A Subway restaurant will opened by Subcom in the U-building when the new building is completed in spring 2025.
The Student is The Owner
Text: Mari Lähteenmäki | Pictures: Tiina Salminen, Tiitu Design Hilma Hintikka studies management at the Jyväskylä University School of Business and Economics. In autumn 2021, she had stopped working full-time in her previous profession as a...