Door opening, spare key

Issues, Keys

You can call for a door opening that is subject to charge by calling the on-call number any time of day. Door openings are handled by Soihtu Facility Services on working days from 7am to 4pm (price 20€) and on other times they are handled by guard company KST (price 50€). You will get the invoice for the door opening to your email afterwards.

If you don’t need the door opening you ordered, call the same number to cancel it. If you don’t cancel it, we will charge you the normal price for door opening.

In accordance with good rental practice, we will hand over the keys to the tenant when he or she moves in. If more than one tenant lives in the same apartment, everyone gets their own key, and you also get a shared spare key. At the tenant’s request, we can make a reasonable number of additional keys for an extra fee. If you have not got a spare key when moving in, you can pick one up from the Housing service point during its opening hours or agree with our customer service to pick it up from the Soihtu Housing key box.

Please also remember to take good care of your keys, as we will always charge the tenant for lost keys or key cards.