Using a master key to enter an apartment
Regarding entering an apartment, Soihtu always follows the obligation to notify that is demanded by the Act on Residential leases. When filling in a maintenance request a tenant can give permission to the maintenance staff to enter the apartment with a master key if necessary.
Special situations
In addition to the apartment inspection, a pre-inspection is conducted in buildings MNOP in the Student Village. The purpose of pre-inspections is to gather information about the condition of the apartments so that we can do some repairs before the next tenant moves in, if necessary. The tenant who is moving out and other tenants living in the apartment are informed about the pre-inspection about a week before the it is conducted.
When a tenant moves out, Soihtu Facility Services inspects the condition of the apartment. They conduct the inspection after the tenant has returned their keys or on the first working day that follows the end of the tenancy agreement at the latest.
A very urgent visit mentioned in the Act of Residential Leases that can’t be left undone without causing more damage.
Warranty repairs are made in new constructions. Tenants are informed beforehand if the repairs require entering the apartment.
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