Using a master key to enter an apartment
Regarding entering an apartment, Soihtu always follows the obligation to notify that is demanded by the Act on Residential leases. When filling in a maintenance request a tenant can give permission to the maintenance staff to enter the apartment with a master key if necessary.
Special situations
Apartment inspections
When a tenant moves out, Soihtu Facility Services inspects the condition of the apartment. They conduct the inspection after the tenant has returned their keys or on the first working day that follows the end of the tenancy agreement at the latest.
Pre-inspections
In addition to the apartment inspection, a pre-inspection is conducted in shared apartments, buildings K and L in the Student Village and in all apartments at Soihtu Vehkakuja. The purpose of pre-inspections is to gather information about the condition of the apartments so that we can do some repairs before the next tenant moves in, if necessary. The tenant who is moving out and other tenants living in the apartment are informed about the pre-inspection about a week before the it is conducted.
Urgent damages
A very urgent visit mentioned in the Act of Residential Leases that can’t be left undone without causing more damage.
Warranty repairs in apartments
Warranty repairs are made in new constructions, meaning Student Village’s buildings ABCD and later also building E (2022). Tenants are informed beforehand if the repairs require entering the apartment.
More News
Reforms to services
Soihtu wants to offer its customers the smoothest possible customer service experience. Starting in September, you can book a personal service appointment at the Housing Service Point through the online booking system.
When you move out, return the keys as instructed – this ensures the next tenant can move in on time
We instruct the tenant to return the keys on time to ensure the new tenant's move goes as smoothly as possible. The compensation price list now includes charges for incorrect and late key returns.
August apartments offered
All apartments available at the beginning of August have now been offered, and most have already had tenancy agreements signed. Individual apartments or shared rooms may still become available at the beginning of August if someone declines their apartment offer.