Using a master key to enter an apartment
Regarding entering an apartment, Soihtu always follows the obligation to notify that is demanded by the Act on Residential leases. When filling in a maintenance request a tenant can give permission to the maintenance staff to enter the apartment with a master key if necessary.
Special situations
In addition to the apartment inspection, a pre-inspection is conducted in buildings MNOP in the Student Village. The purpose of pre-inspections is to gather information about the condition of the apartments so that we can do some repairs before the next tenant moves in, if necessary. The tenant who is moving out and other tenants living in the apartment are informed about the pre-inspection about a week before the it is conducted.
When a tenant moves out, Soihtu Facility Services inspects the condition of the apartment. They conduct the inspection after the tenant has returned their keys or on the first working day that follows the end of the tenancy agreement at the latest.
A very urgent visit mentioned in the Act of Residential Leases that can’t be left undone without causing more damage.
Warranty repairs are made in new constructions. Tenants are informed beforehand if the repairs require entering the apartment.
More News
JYY Board’s Principle Decision on Implementing a Dual Rent Model in Soihtu’s Privately Financed Apartments at Soihtu Vehkakuja and Soihtu Korttelikylä
On October 29, 2025, the JYY Board issued a principle-level policy decision to begin preparing a new rent determination model, referred to as the “dual rent model,” for Soihtu’s privately financed housing units located in Korttelikylä and Vehkakuja.
Tenants’ Info Letter of October
Tenants of Soihtu receive a newsletter about the current housing topics in Kortepohja Student Village, Soihtu Vehkakuja and Soihtu Korttelikylä every month. The newsletter is sent to the email address found in our system and provided by the...
Easier Service – New Opening Hours
The Soihtu Housing Service Point now operates at the Ilokivi Student Union Building on campus together with JYY Member Services. During the autumn, the opening hours of the service point will be unified to make customer service even clearer and smoother.