Tenant’s page
At Tenant’s page you can, for example, check your payments and update your contact information. Registering to Tenant’s page requires strong identification with which your identity and the privacy of your personal data in confirmed.
When using the page for the first time, klick the Register as new user link. After the identification with online banking credentials the system will direct you to create yourself a password.
Please note that if you have originally applied for your apartment without a Finnish ID number, you will have to inform us your Finnish ID number to use our online services without a visit to our office.
If you don’t have a Finnish ID number and/or banking credentials, you can become a user of Tenant’s page by visiting our customer service. Take a valid, picture ID with you (a passport, ID card) and visit our customer service within the opening hours. Our staff will identify you and confirm your email address. After this you can access Tenant’s page by clicking Register as a new user and after that Office identification.
When you have registered as a user, you can login with your email and password.
Using the Forgot your password? link you can order a new password if you forget yours.
More News
Malfunction in the phone service
Soihtu Housing phone service switchboard has a malfunction, which is why calls are not connected correctly. We are currently investigating the situation. If you can't reach us by phone, kindly contact us via email. The maintenance phone number...
Positive prospects for Soihtu’s new construction project in the Kortepohja Student Village
Soihtu aims for a new building in Kortepohja Student Village to serve e.g. students’ families. The new building will be placed along the Kartanonkuja street, between buildings Q and E. Provided that the new site of Soihtu receives a building permit from the city of Jyväskylä and a start permit from Ara, construction can begin in late autumn 2023.
Tenants’ Info Letter of August
Tenants of Soihtu receive a newsletter about the current housing topics in Kortepohja Student Village, Soihtu Vehkakuja and Soihtu Korttelikylä every month. The newsletter is sent to the e-mail address found in our system and provided by the...