Lost key
If you lose your key, you can pick up a new one from the Soihtu Housing service point or arrange for it to be collected from the Soihtu Housing key box. You will be charged for the lost key according to our price list for damages and services.
If necessary, you can call for a door opening that is subject to charge by calling the on-call number any time of day. Door openings are handled by Soihtu Facility Services on working days from 7am to 3.30pm and on other times they are handled by guard company. The door opening will be charged according to the valid price list. You will get the invoice for the door opening to your email afterwards.
If you don’t need the door opening you ordered, call the same number to cancel it. If you don’t cancel it, we will charge you the normal price for door opening.
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