Lost key
If you lose your key, you can pick up a new one from the Soihtu Housing service point or arrange for it to be collected from the Soihtu Housing key box. You will be charged for the lost key according to our price list for damages and services.
If necessary, you can call for a door opening that is subject to charge by calling the on-call number any time of day. Door openings are handled by Soihtu Facility Services on working days from 7am to 3.30pm and on other times they are handled by guard company. The door opening will be charged according to the valid price list. You will get the invoice for the door opening to your email afterwards.
If you don’t need the door opening you ordered, call the same number to cancel it. If you don’t cancel it, we will charge you the normal price for door opening.
More News
Tenants’ Info Letter of December
Tenants of Soihtu receive a newsletter about the current housing topics in Kortepohja Student Village, Soihtu Vehkakuja and Soihtu Korttelikylä every month. The newsletter is sent to the email address found in our system and provided by the...
Neighbours became friends
Text: Anna-Leena Kauppila | Pictures: Tiitu Design When Matti Heikkilä was accepted to the University of Jyväskylä in 2018, the admission letter mentioned organizing housing. Matti is from Turku and didn’t know anyone from Jyväskylä. When...
Rent increases in March 1,5 – 2,5 %
The Student Union Council of Representatives of the University of Jyväskylä, when approving the budget for Kortepohja Student Village, and the board of Soihtu business unit, when approving the budgets for Soihtu Vehkakuja and Soihtu Korttelikylä,...