Lost key, new key, door opening

If you lose your keys, contact our customer service. The lost key will be charged from you and you can pay for that at our customer service with a bank/credit card. At the same time, you can get a new key. Please note that a lost key will be charged from you the latest when you move out even though you could manage without a new key until then. 

If necessary, you can call for a door opening that is subject to charge by calling the on-call number any time of day. Door openings are handled by Soihtu Facility Services on working days from 7am to 4pm (price 20€) and on other times they are handled by guard company KST (price 50€). You will get the invoice for the door opening to your email afterwards.  

If you don’t need the door opening you ordered, call the same number to cancel it. If you don’t cancel it, we will charge you the normal price for door opening.

More News

April 2021 Tenants’ Info Letter has been mailed

, / 12.4.2021

Soihtu Housing tenants receive a newsletter about the current housing topics in Kortepohja Student Village and Soihtu Vehkakuja every month. The newsletter is sent to the e-mail address found in our system and provided by the tenant. Sometimes the...

The tenants’ voice needs to be heard – participate in meeting to chat about the future of Kortepohja’s tenant activity!

, , / 9.4.2021

At the Village meeting last November, no Tenants' Committee was formed in Kortepohja Student Village - this is the first time in history of the Student Village. Join us for a meeting to chat about the current situation of the tenant activity in...

Updating the contactless key cards will soon be easier

, / 8.4.2021

An encoding device will soon be introduced for the tenants' use for the self-porogramming of expiring contactless key cards. Magnetic stripe key cards, however, will still require a visit at the service point.