Lost key

If you lose your keys, visit our customer service. The lost key will be charged from you. At the same time, you can get a new key. Please note that a lost key will be charged from you the latest when you move out even though you could manage without a new key until then. 

If necessary, you can call for a door opening that is subject to charge by calling the on-call number any time of day. Door openings are handled by Soihtu Facility Services on working days from 7am to 3.30pm and on other times they are handled by guard company. You will get the invoice for the door opening to your email afterwards.  

If you don’t need the door opening you ordered, call the same number to cancel it. If you don’t cancel it, we will charge you the normal price for door opening.

More News

Tenant’s Info Letter of April

, / 8.4.2024

Tenants of Soihtu receive a newsletter about the current housing topics in Kortepohja Student Village, Soihtu Vehkakuja and Soihtu Korttelikylä every month. The newsletter is sent to the e-mail address found in our system and provided by the...

Tenants’ Info Letter of March

, / 11.3.2024

Tenants of Soihtu receive a newsletter about the current housing topics in Kortepohja Student Village, Soihtu Vehkakuja and Soihtu Korttelikylä every month. The newsletter is sent to the e-mail address found in our system and provided by the...

Tenants’ Info Letter of February

, / 12.2.2024

Tenants of Soihtu receive a newsletter about the current housing topics in Kortepohja Student Village, Soihtu Vehkakuja and Soihtu Korttelikylä every month. The newsletter is sent to the e-mail address found in our system and provided by the...