Lost key

If you lose your keys, visit our customer service. The lost key will be charged from you. At the same time, you can get a new key. Please note that a lost key will be charged from you the latest when you move out even though you could manage without a new key until then. 

If necessary, you can call for a door opening that is subject to charge by calling the on-call number any time of day. Door openings are handled by Soihtu Facility Services on working days from 7am to 3.30pm and on other times they are handled by guard company. The door opening will be charged according to the valid price list. You will get the invoice for the door opening to your email afterwards. 

If you don’t need the door opening you ordered, call the same number to cancel it. If you don’t cancel it, we will charge you the normal price for door opening.

More News

The power duo of events 

, , , , / 26.4.2024

Text: Anni Pajari | Pictures: Tiina Salminen, Tiitu Design Almost all events in the Kortepohja Student Village are organized by the Tenants’ Committee. The Committee is made up of active villagers who want to be involved in creating a sense of...

Under the stars 

, , / 23.4.2024

Text: Jenna Pigg | Pictures: Tiina Salminen, Tiitu Design When asked Jonna Klinga, cleaning supervisor of Soihtu, her favorite place is the family cottage in Rutalahti, near Leivonmäki National Park. It has been an important place for Jonna...

Happy news for the Kortepohja district: Subway signs a lease in the new U-building of Soihtu

, , , / 19.4.2024

Soihtu has signed a lease with Subcom Oy on the retail space located on the ground floor of the U-building, which is currently under construction. Subcom is Finland's largest Subway franchise company. A Subway restaurant will opened by Subcom in the U-building when the new building is completed in spring 2025.