Apartment offer and signing the tenancy agreement
After receiving an apartment offer, check the information of the apartment and the attached terms of tenancy carefully. You need to inform us do you accept the offer or not by the due date of the offer. Respond to the offer in the online service by the due date. You can accept or reject the offer in the online service.
If you do not accept the offer, remember that it might be possible that we cannot offer other room/apartment for you starting from the day you have applied (specially in autumns).
Please note that your apartment application expires automatically after the due date of the offer in case you don’t respond anything to the offer. If you want to reject the offer but keep your apartment application valid, please contact our customer service.
Signing the tenancy agreement
If you accept the offer, we will send you a tenancy agreement to be signed electronically. The invitation to sign will be sent to your e-mail from visma.sign@visma.com (sender the Student Union of the University of Jyväskylä). Remember to sign the tenancy agreement within the required time.
Notice, that accepting the offer is binding. If you want to cancel the tenancy agreement before it has begun and you have not signed your tenancy agreement yet, 100,00 euros of arrangement and administrative costs will be invoiced from you. Cancellation can only be done before the tenancy agreement has begun. If you want to cancel the tenancy agreement after signing the tenancy agreement, the notice period for an open-ended rent agreement is one calendar month. A fixed-term rent agreement cannot be terminated.
Obligation to pay rent starts from the date the tenancy agreement begins.
Security deposit
JYY will mainly not collect security deposits from new Soihtu tenants for tenancy agreements. As a general rule, the security deposit will not be charged from new tenants (from summer 2022 onward). However, in certain cases, the security deposit may still be charged, for example, if the applicant has a poor credit history or due to another similar reason. In this case, the security deposit corresponds to one month’s rent.
The offer includes instructions for paying the deposit, if it needed. By paying the deposit you commit yourself to accepting the offered apartment from the date mentioned on the offer. The tenancy agreement can be signed after the deposit has been paid. The agreement can be signed electronically using Finnish online banking credentials (you will receive an email with a link for this). If you don’t have online banking credentials, the tenancy agreement has to be signed at service point of Soihtu Housing, the latest when picking up the keys.
If you want to cancel a lease before it has begun but after paying the deposit and if you have not signed your tenancy agreement, 100€ of arrangement and administrative costs will be deducted before we return the deposit. Cancellation can only be done before the tenancy agreement has begun. If you want to cancel accepting the apartment after signing the tenancy agreement, the notice period for an open-ended rent agreement is one calendar month. A fixed-term rent agreement cannot be terminated.
More News
Reforms to services
Soihtu wants to offer its customers the smoothest possible customer service experience. Starting in September, you can book a personal service appointment at the Housing Service Point through the online booking system.
When you move out, return the keys as instructed – this ensures the next tenant can move in on time
We instruct the tenant to return the keys on time to ensure the new tenant's move goes as smoothly as possible. The compensation price list now includes charges for incorrect and late key returns.
August apartments offered
All apartments available at the beginning of August have now been offered, and most have already had tenancy agreements signed. Individual apartments or shared rooms may still become available at the beginning of August if someone declines their apartment offer.