Key box
As a tenant of Soihtu you can pick up your keys from our key box. You can ask your keys to be left in the key box by using the Key box request form. The form can be found via Tenant’s Page or on the Welcome e-mail we have sent you.
Please fill out the form no later than 12 (noon) on the day before the pickup date. However, note that we do not process key box requests on weekends and public holidays.
The key boxes are located in the lobbies of Ilokivi (Keskussairaalantie 2) and Rentukka (Taitoniekantie 9). When you receive the PIN code, you will receive the address of the key box at the same time.
Note that, when your tenancy agreement begins, you can get the keys on the first working day of the tenancy starting from 12 (noon).
How to pick up your keys from the key box:
- File a key box request at least three (3) working days before you wish to pick up the keys. Fill out the form no later than 12 (noon) on the day before the pickup date. However, note that we do not process key box requests on weekends and public holidays.
- You will get a text message and email where you can find your PIN code. You will receive the code when the key is available for pick up. If the date is on the weekend or holiday, you will receive the code latest on the previous working day. Keys must be collected within seven days. Please take this into account when considering the date to pick up the keys.
- Use your PIN code for the front door and the key box.
- Check the keys in the envelope. There should be the same amount of keys as mentioned in the text message. If something is missing, please contact our customer service on the next day at the latest.
- Lock the key box and the main door of the building carefully when leaving.
More News
Soihtu Housing service point has moved
Starting from June 2, 2025, Soihtu Housing service point will operate at a new address at Ilokivi (Keskussairaalantie 2). The service point will continue to be open on the first working day of each month from 10:00 to 15:00, on Wednesdays from...
Tips for applying a student apartment
The summer is approaching and many future students will receive information about their new place of study and start the search for an apartment. During the summer months, Soihtu receives several hundred applications every month. Here are our...
Tenants’ Info Letter of May
Tenants of Soihtu receive a newsletter about the current housing topics in Kortepohja Student Village, Soihtu Vehkakuja and Soihtu Korttelikylä every month. The newsletter is sent to the email address found in our system and provided by the...