Termination of the tenancy agreement
The notice period for an agreement valid until further notice is one calendar month which means that the agreement ends on the last day of the following month. So, if you give notice to end your tenancy for instance during March – any day – your tenancy agreement will end on the last day of April. The notice period is counted from the day when it has arrived to us.
A notice must always be made in writing. It its easiest to give notice electronically. Please note that Soihtu does not accept e-mail for termination, therefore, use our electronic form. We will send you a confirmation via email once we have processed your form.
When it comes to a fixed-term lease, both parties have in advance agreed on a period when the lease is valid, and that period can’t be changed (according to the Act on Residential Leases).
Please note that if you have originally applied for an apartment without a Finnish ID number, you will have to inform us your Finnish ID number to use our online services, for example the online form for terminating the tenancy agreement which requires verifying your identity.
If you are giving notice using the electronic form on the last day of a month after the closing the of the service point of Soihtu Housing, and, for some reason, the form doesn’t work inform us about that via email immediately. We will figure it out the next day.
The keys must be returned the latest on the first working day that follows the last day of your tenancy agreement by 12 noon to the locked mailbox of Soihtu Housing or to the customer service during its normal opening hours.
The deposit will be refunded to the bank account that you informed on the notice form within two months after the end of the tenancy agreement.
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Reforms to services
Soihtu wants to offer its customers the smoothest possible customer service experience. Starting in September, you can book a personal service appointment at the Housing Service Point through the online booking system.
When you move out, return the keys as instructed – this ensures the next tenant can move in on time
We instruct the tenant to return the keys on time to ensure the new tenant's move goes as smoothly as possible. The compensation price list now includes charges for incorrect and late key returns.
August apartments offered
All apartments available at the beginning of August have now been offered, and most have already had tenancy agreements signed. Individual apartments or shared rooms may still become available at the beginning of August if someone declines their apartment offer.