Termination of the tenancy agreement
The notice period for an agreement valid until further notice is one calendar month which means that the agreement ends on the last day of the following month. So, if you give notice to end your tenancy for instance during March – any day – your tenancy agreement will end on the last day of April. The notice period is counted from the day when it has arrived to us.
A notice must always be made in writing. It its easiest to give notice electronically. We will send you a confirmation via email once we have processed it. When it comes to a fixed-term lease, both parties have in advance agreed on a period when the lease is valid, and that period can’t be changed (according to the Act on Residential Leases).
Please note that if you have originally applied for an apartment without a Finnish ID number, you will have to inform us your Finnish ID number to use our online services, for example the online form for terminating the tenancy agreement which requires verifying your identity.
If you are giving notice using the electronic form on the last day of a month after the closing the of the service point of Soihtu Housing, and, for some reason, the form doesn’t work inform us about that via email immediately. We will figure it out the next day.
The keys must be returned the latest on the first working day that follows the last day of your tenancy agreement by 12 noon to the locked mailbox of Soihtu Housing or to the customer service during its normal opening hours.
The deposit will be refunded to the bank account that you informed on the notice form within two months after the end of the tenancy agreement.
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