Tenant’s page

At Tenant’s page you can, for example, check your payments and update your contact information. Registering to Tenant’s page requires strong identification with which your identity and the privacy of your personal data in confirmed.

When using the page for the first time, klick the Register as new user link. After the identification with online banking credentials the system will direct you to create yourself a password.

Please note that if you have originally applied for your apartment without a Finnish ID number, you will have to inform us your Finnish ID number to use our online services without a visit to our office.

If you don’t have a Finnish ID number and/or banking credentials, you can become a user of Tenant’s page by visiting our customer service. Take a valid, picture ID with you (a passport, ID card) and visit our customer service within the opening hours. Our staff will identify you and confirm your email address. After this you can access Tenant’s page by clicking Register as a new user and after that Office identification.

When you have registered as a user, you can login with your email and password.

Using the Forgot your password? link you can order a new password if you forget yours.

More News

Tenants’ Info Letter of December

, / 9.12.2024

Tenants of Soihtu receive a newsletter about the current housing topics in Kortepohja Student Village, Soihtu Vehkakuja and Soihtu Korttelikylä every month. The newsletter is sent to the email address found in our system and provided by the...

Neighbours became friends 

, , , / 3.12.2024

Text: Anna-Leena Kauppila | Pictures: Tiitu Design When Matti Heikkilä was accepted to the University of Jyväskylä in 2018, the admission letter mentioned organizing housing. Matti is from Turku and didn’t know anyone from Jyväskylä. When...

Rent increases in March 1,5 – 2,5 %

, , , , / 3.12.2024

The Student Union Council of Representatives of the University of Jyväskylä, when approving the budget for Kortepohja Student Village, and the board of Soihtu business unit, when approving the budgets for Soihtu Vehkakuja and Soihtu Korttelikylä,...