Disturbance Report
If your neighbour’s disturbing life is recurring despite a kind remark, you can fill in the disturbance report below.
The disturbance report must include the apartment number and the disturbance itself should be described as precisely as possible; nature of the disturbance, date and time, how often it recurs, if the police, a guard or the facility services have been called out etc.
The disturbance reports are always processed case-specifically, and the lessor acts according to the Act on Residential Leases in the Finnish law. The lessor can give a warning for the disturbance only if the maintenance company has verified the case or if we have received a disturbance notice from more than one neighbor. The person who has caused the disturbance has a right to a rejoinder so that both parties can express their view.
A disturbance notice cannot be made anonymously but it must include contacts of the person who has made the report. Please consider that complaints sent anonymously are not processed. However, we will not inform your name or other contact information to your neighbor. We take notice to the protection of a customer’s privacy and personal data, and we follow a good manner of data processing.
Disturbance report
More News
Renovation works begin at Rentukka square
Plans to make the square in front of Rentukka safer and more pleasant have been under development for some time. The plans have also been discussed with the Village tenants’ committee. As part of the improvement works, additional greenery and...
More than 400 new students moving into Soihtu apartments in August
More than 400 students starting their studies in Jyväskylä will move into Soihtu apartments in August. Soihtu has three housing locations in Jyväskylä: Kortepohja Student Village, Soihtu Korttelikylä and Soihtu Vehkakuja. All apartments...
Soihtu Facility Maintenance is looking for employees for cleaning services
Soihtu Facility Maintenance is looking for employees to provide cleaning services as part of our property maintenance team. The work is mainly available on weekends, public holidays, and during peak holiday seasons – making it a great fit for students or anyone looking for part-time work alongside their studies or other commitments. Apply by 30 June 2026.