If your neighbour’s disturbing life is recurring despite a kind remark, you can fill in the disturbance report below.
The disturbance report must include the apartment number and the disturbance itself should be described as precisely as possible; nature of the disturbance, date and time, how often it recurs, if the police, a guard or the facility services have been called out etc.
The disturbance reports are always processed case-specifically, and the lessor acts according to the Act on Residential Leases in the Finnish law. The lessor can send a note of complaint or a warning for the disturbance only if the maintenance company has verified the case or if we have received a disturbance notice from more than one neighbour. The person who has caused the disturbance has a right to a rejoinder so that both parties can express their view.
A disturbance notice cannot be made anonymously but it must include contacts of the person who has made the report. Please consider that complaints sent anonymously are not processed. We especially take notice to the protection of a customer’s privacy and personal data, and we follow a good manner of data processing.
Personnel changes in the Soihtu Housing team – Jenna Pigg to service manager, Anni Pajari to community manager
There have been changes in Soihtu Housing staff in August and September that are visible to the tenants as well. Soihtu Housing’s personnel are involved in the residents' daily lives both at Soihtu Housing service point in Vehkakuja 2b and at Rentukka info desk in Kortepohja Student Village, where Soihtu Housing staff members work on a rotating shift.
JYY and Soihtu are assessing their biodiversity footprint in cooperation with the School of Resource Wisdom of the University of Jyväskylä
The Student Union of the University of Jyväskylä JYY and its Business Unit Soihtu are assessing their carbon and biodiversity footprints. The analysis is carried out by JYU.Wisdom, the School of Resource Wisdom of the University of Jyväskylä.
The Tenants’ Committee organizes a flea market on Monday 19th September in Lillukka, and if the weather allows, also outside, close to Lillukka. The flea market is open from around 2pm to 7pm, depending on the activity of the sellers and buyers....