If your neighbour’s disturbing life is recurring despite a kind remark, you can fill in the disturbance report below.
The disturbance report must include the apartment number and the disturbance itself should be described as precisely as possible; nature of the disturbance, date and time, how often it recurs, if the police, a guard or the facility services have been called out etc.
The disturbance reports are always processed case-specifically, and the lessor acts according to the Act on Residential Leases in the Finnish law. The lessor can send a note of complaint or a warning for the disturbance only if the maintenance company has verified the case or if we have received a disturbance notice from more than one neighbour. The person who has caused the disturbance has a right to a rejoinder so that both parties can express their view.
A disturbance notice cannot be made anonymously but it must include contacts of the person who has made the report. Please consider that complaints sent anonymously are not processed. We especially take notice to the protection of a customer’s privacy and personal data, and we follow a good manner of data processing.
Soihtu Housing tenants receive a newsletter about the current housing topics in Kortepohja Student Village and Soihtu Vehkakuja every month. The newsletter is sent to the e-mail address found in our system and provided by the tenant. Sometimes the...
The tenants’ voice needs to be heard – participate in meeting to chat about the future of Kortepohja’s tenant activity!
At the Village meeting last November, no Tenants' Committee was formed in Kortepohja Student Village - this is the first time in history of the Student Village. Join us for a meeting to chat about the current situation of the tenant activity in...
An encoding device will soon be introduced for the tenants' use for the self-porogramming of expiring contactless key cards. Magnetic stripe key cards, however, will still require a visit at the service point.