Disturbance Report

If your neighbour’s disturbing life is recurring despite a kind remark, you can fill in the disturbance report below. 

The disturbance report must include the apartment number and the disturbance itself should be described as precisely as possible; nature of the disturbance, date and time, how often it recurs, if the police, a guard or the facility services have been called out etc. 

The disturbance reports are always processed case-specifically, and the lessor acts according to the Act on Residential Leases in the Finnish law. The lessor can give a warning for the disturbance only if the maintenance company has verified the case or if we have received a disturbance notice from more than one neighbor. The person who has caused the disturbance has a right to a rejoinder so that both parties can express their view. 

A disturbance notice cannot be made anonymously but it must include contacts of the person who has made the report. Please consider that complaints sent anonymously are not processed. However, we will not inform your name or other contact information to your neighbor. We take notice to the protection of a customer’s privacy and personal data, and we follow a good manner of data processing. 

Disturbance report

  • Contact information

    We need your contact information in case we need to contact you and to verify you are a real person. We will not automatically let your neighbour know your information details.
  • The apartment the disturbance report concerns:

    Describe the disturbance as accurate as possible; who caused the disturbance, what happened and when. Has the security, maintenance or police been handling the case? We can not handle disturbance reports without these details.
  • Disturbance details

    To investigate the disturbance, we need to know as accurate date and time as possible. Also describe the disturbance below.
  • DD dot MM dot YYYY

More News

Tenants’ Info Letter of December

, / 9.12.2024

Tenants of Soihtu receive a newsletter about the current housing topics in Kortepohja Student Village, Soihtu Vehkakuja and Soihtu Korttelikylä every month. The newsletter is sent to the email address found in our system and provided by the...

Neighbours became friends 

, , , / 3.12.2024

Text: Anna-Leena Kauppila | Pictures: Tiitu Design When Matti Heikkilä was accepted to the University of Jyväskylä in 2018, the admission letter mentioned organizing housing. Matti is from Turku and didn’t know anyone from Jyväskylä. When...

Rent increases in March 1,5 – 2,5 %

, , , , / 3.12.2024

The Student Union Council of Representatives of the University of Jyväskylä, when approving the budget for Kortepohja Student Village, and the board of Soihtu business unit, when approving the budgets for Soihtu Vehkakuja and Soihtu Korttelikylä,...