Apartment Card
Every Soihtu’s tenant gets a link for filling in an apartment card when s/he moves in. Please remember to fill in the apartment card during your first month of tenancy.
You have to check the condition of your apartment and fill in the apartment card when moving in. Like this, the faults in the apartment at the moment of moving don’t become your responsibility. Please note that the cleaning of the apartment has been the responsibility of the previous tenant. In general, when moving into an apartment, it is good to be prepared to do a small-scale cleaning before bringing furniture in the apartment.
Because of your legal protection, it is good to fill in the card carefully and as soon as possible. You will get a link for filling in the apartment card by email. You can fill in the apartment card once only and the form is locked automatically after that. Write down all deficiencies and faults you find to the apartment card eve though they don’t require immediate repair work. Please note that the faults listed on the apartment card aren’t maintenance request for the facility services. If you find faults that should be fixed fill in a maintenance request that you can find at the bottom of the apartment card.
The apartment card is sent automatically on the 5th, the 10th and the 15th of every month. If, for example, your rent agreement begins on the 1st of November, you will get the apartment card on the 5th of November. If you rent agreement begins, for example, on the 1st of December, you will get the apartment card on the 5th of December.
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More News
Reforms to services
Soihtu wants to offer its customers the smoothest possible customer service experience. Starting in September, you can book a personal service appointment at the Housing Service Point through the online booking system.
When you move out, return the keys as instructed – this ensures the next tenant can move in on time
We instruct the tenant to return the keys on time to ensure the new tenant's move goes as smoothly as possible. The compensation price list now includes charges for incorrect and late key returns.
August apartments offered
All apartments available at the beginning of August have now been offered, and most have already had tenancy agreements signed. Individual apartments or shared rooms may still become available at the beginning of August if someone declines their apartment offer.