The service phone number of the Soihtu Facility Services changes – update your contacts now!
Soihtu Vehkakuja and Kortepohja Studen Village facilities are maintained by Soihtu Kiinteistöhuolto. From 19.10., the Soihtu Facility Service call center number is 010 524 8315 (24 / 7). The new phone number will add to the service reliability of the maintenance phone service and decrease the risk of any technical failures affecting the Soihtu Kiinteistöhuolto accessibility.
Use the telephone service number of Soihtu Facility Services
- if you have lost your keys and can’t get into your apartment.
- there is a fault in your apartment that requires repairing immediately, and that can cause acute damage for housing (for example a broken fridge).
- there is a fault in your apartment that requires repairing immediately and can cause damage to the whole property (leakage, broken front door or window).
The new number will replace the old from 19.10. onwards. The old number (first digits 014) and the new number (first digits 010) exist in parallel until the end of October 2020. The new number will be communicated to the tenants starting from week 42, when eg. the door stickers in the Soihtu buildings are replaced with new ones and the old number is replaced by the new on the Internet pages.
The SMS number for non-hearing customers, who need an urgent contact with the Facility services for a door opening or other emergent matter, is 040 7285 748. The changing of the call center number doesn’t affect the SMS number.
Non-urgent contacts with the Soihtu Facility Services are best dealed with via the online form on our webpage.
The Soihtu Facility Services call center number from 19.10. on is 010 524 8315.
Soihtu Facility Services 24 / 7
More News
Reforms to services
Soihtu wants to offer its customers the smoothest possible customer service experience. Starting in September, you can book a personal service appointment at the Housing Service Point through the online booking system.
When you move out, return the keys as instructed – this ensures the next tenant can move in on time
We instruct the tenant to return the keys on time to ensure the new tenant's move goes as smoothly as possible. The compensation price list now includes charges for incorrect and late key returns.
August apartments offered
All apartments available at the beginning of August have now been offered, and most have already had tenancy agreements signed. Individual apartments or shared rooms may still become available at the beginning of August if someone declines their apartment offer.