Problems in Soihtu Housing’s e-mail traffic – check your spam folder!
According to information received by Soihtu Housing, some of the e-mails sent to residents and apartment offers sent to apartment applicants have not reached the recipient as usual, but have been redirected to the recipient’s spam box. The fails are caused by changes in the mailing channel of the software provider used by Soihtu.
As far as we are aware, the disturbance has already started in November and is still ongoing. Soihtu works in close cooperation with the system supplier so that the problem can be solved as soon as possible.
What can I do?
If you are expecting an email, for example an apartment offer from Soihtu, check your spam folder.
Checking the spam folder at regular intervals is proper, because as email service providers’ spam guidelines become stricter, messages from senders whose messages have already been marked as trustworthy may get stuck in the filter on another time.
More News
Tenants’ Info Letter of April
Tenants of Soihtu receive a newsletter about the current housing topics every month. The newsletter is sent to the email address found in our system and provided by the tenant. In this month’s Tenant’s Info Letter, more info...
How Students Apply for Housing from Soihtu – Student Housing Guide for Beginners
Planning to study in Jyväskylä? We want to warmly welcome you and give you an overview of the choices students typically make when applying for housing. The statistics show which locations are the most popular and what types of apartments are in...
Utopia Café 12th of March in Rentukka Club Room
Location: Rentukka Club RoomTime: Thursday, March 12, 2026, at 1–5 PM From individualism to community? Come dream of a better future at the POP UP Utopia Café! Together we’ll create a collective dream board and experiment with future...