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Soihtu’s broadband connection support request

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Fill in this form to request support in connecting to the Internet via the Soihtu’s broadband connection in Soihtu’s housing location.

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Soihtu’s broadband connection support request

Soihtu’s broadband connection support request form

  • Personal Info

  • The device you use to browse Internet with

    Describe at least the device you primarily use to browse Internet via Soihtu’s broadband connection.
  • For example: Windows 10, Android, IOS, MacOS….

  • Router information

    If you have a router, fill in its details. Leave this space empty, if it doesn’t apply to you.
  • You can also upload a photo of the sticker in the bottom of the device (the last question on the form)

  • Description of the problem

  • As exactly as possible: when and how the problem occurs, etc.

  • Your network setup

  • If you want, you can upload a photo of the device you are using or another photo which best describes your problematic situation.
    Drop files here or
    Accepted file types: jpg, jpeg, png, pdf, Max. file size: 10 MB, Max. files: 5.
    • This field is for validation purposes and should be left unchanged.

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