Broadband connection

Internet connection in Soihtu apartments

The tenancy for your apartment includes an internet connection provided by Soihtu (depending on the location, 1-3 Gbit/s or wireless),  

The fiber-optic speed network of Soihtu is implemented by Lounea.  

Soihtu transferred from the Funet connection to the Lounea network at the beginning of 2025. 


Lounea Broadband

For help with setting up Lounea broadband or other inquiries, you can contact Lounea’s customer support at 0800 30304 (free, available 24/7) or at asiakastuki@lounea.fi. Be sure to provide your exact address when contacting them! 

Lounea Broadband 3 Gbit/s 

Lounea Broadband 1 Gbit/s

The Lounea broadband connection is connected to your apartment’s outlet. To use the Lounea broadband, you will need your own network cable that supports gigabit speeds (at least CAT 5e) and an RJ-45 connector standard. For security reasons, Lounea recommends using an Ethernet router.

Lounea Wi-Fi in Furnished Rental Apartments 

Your apartment is equipped with a Wi-Fi router, which allows you to activate a wireless connection alongside your cable connection. 


Soihtu Wi-Fi in Furnished Rental Apartments 

Support requests regarding Soihtu Wi-fi: Please use the Soihtu support form. Do not use the Soihtu form to submit questions about Lounea broadband. 

Soihtu Wi-fi support request

TV and digital television adapter

There is cable TV network of Elisa or DNA in the housing locations of Soihtu (excluding building Q of the Kortepohja Student Village). This means a digital television adapter must be compatible with a cable network.

If you don’t succeed tuning channels to your digital television adapter and can’t find a signal, first restore factory settings of the digital television adapter after which you can tune the channels normally. More specific instructions you can find in the user manual of your device.

More News

Soihtu Facility Maintenance is looking for employees for cleaning services

, / 16.6.2026

Soihtu Facility Maintenance is looking for employees to provide cleaning services as part of our property maintenance team. The work is mainly available on weekends, public holidays, and during peak holiday seasons – making it a great fit for students or anyone looking for part-time work alongside their studies or other commitments. Apply by 30 June 2026.

A new Swap Market brought circular economy back to the Student Village

, , , , / 9.6.2026

A new swap market has opened in the Student Village, offering an easy and communal way to give items a new life. At the swap market, residents can bring items they no longer need but that are still in good condition, and take something useful in...

Tenants’ Info Letter of May

/ 5.5.2026

Tenants of Soihtu receive a newsletter about the current housing topics every month. The newsletter is sent to the email address found in our system and provided by the tenant. In this month’s Tenant’s Info Letter, more info...