Mail delivery
Letters and other mail are delivered by Posti and other mail delivery companies.
It is the tenant’s responsibility to file a moving notice every time they move, therefore Soihtu is not responsible for the previous tenant’s mail.
If you don’t want the post office to distribute ads, you can attach a tidy “Ei mainoksia” (No advertisements) sticker to your mailbox. The stickers are installed for you in the building E of the Kortepohja Student Village and in Soihtu Korttelikylä. If you want advertisements, cover the sticker neatly.
In building B of Kortepohja Student Village, there is a private Smartpost parcel terminal that the tenants of Soihtu can use to receive larger packages. Please note that only shipments distributed by Posti are delivered to the machine in question.
What to do if I receive mail that is meant for another person?
From time to time, it happens that the previous tenant has forgotten to file a moving notice and their mail may ends up in your mailbox. If you receive mail addressed to another person, follow these instructions by Posti:
- Do not open the letter.
- Write on top of the envelope “Does not live in this address” or “Wrong address”.
- Bring the envelope to the closest post office or Posti’s orange mail box, which you can usually find next to markets.
More News
Fiber optic network coming – Terms of tenancy to be updated
Soihtu resident network will be renewed. This change will not incur additional costs for tenants, and the speed of the Internet connection will remain at least at the current level. Due to this change, the terms of tenancy will be updated.
Stop by the POP UP point
Come meet Soihtu’s staff at the Housing POP UP points. On October 10th and 24th, we will be at Rentukka from 12 noon to 3 PM.
Soihtu resident network will be renewed at the turn of 2024-2025
JYY (The Student Union of the University of Jyväskylä) and the Finnish fiber optic company Lounea have agreed on building a network connection for the residents of the Kortepohja Student Village, Soihtu Korttelikylä, and Soihtu...