Broadband connection

The tenancy for your apartment includes the internet connection provided by Soihtu (depending on the location, 1-3 Gbit/s), which offers a fast connection to the Internet. The fiber-optic speed network of Soihtu is implemented by Lounea. The Lounea broadband connection is connected to your apartment’s outlet.

Soihtu transferred from the Funet connection to the Lounea network at the beginning of 2025.


Lounea Broadband

Lounea broadband is available in the following Soihtu housing locations:

To use Lounea broadband, you will need your own network cable that supports gigabit speeds (at least CAT 5e) and an RJ-45 connector standard. For security reasons, Lounea recommends using an Ethernet router.

For help with setting up Lounea broadband or other inquiries, you can contact Lounea’s customer support at 0800 30304 (free, available 24/7) or at asiakastuki@lounea.fi. Be sure to provide your exact address when contacting them!

Wireless Tenant Network Connection

Soihtu Housing offers a wireless network connection in furnished rental apartments.

R S Buildings: Wi-Fi operated by Lounea. Contact Lounea support.

M N Q E Buildings: If you have problems with your wifi connection, please contact us via wifi support form below. Don’t send questions regarding the Lounea broadband via this form.

TV and digital television adapter

There is cable TV network of Elisa in the housing locations of Soihtu. This means a digital television adapter must be compatible with a cable network.

If you don’t succeed tuning channels to your digital television adapter and can’t find a signal, first restore factory settings of the digital television adapter after which you can tune the channels normally. More specific instructions you can find in the user manual of your device.

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