Broadband connection
Your rent includes Soihtu’s Broadband connection (1 Gbit/s) that offers a fast connection the Internet and all services included in the University’s network.
You can connect to Soihtu’s broadband from the network sockets that are located in Soihtu’s apartments’ every room. When you sign the tenancy agreement, you accept the terms of use for Soihtu’s broadband connection. Soihtu’s broadband connection is a branch of the University of Jyväskylä network. To use Soihtu’s broadband network, you need your own network cable, compatible with Gigabit speed (at least CAT 6) of the standard RJ-45. If you want a wireless connection in your use, or several devices, you can connect a router to the wall socket in your apartment. The device connected to the wall socket requires a registration on the first time of use. When the device is changed, a new registration needs to be filled.
Are you using the net on one computer using a direct a cable?
Or do you need the network for several computers and want a wireless LAN?
Contact Soihtu’s broadband connection support for help in issues regarding the broadband connection.
Instructions on how to start using the Soihtu’s broadband
You can access Soihtu’s giga-speed broadband connection using a direct cable connection or a router. Choose the suitable option according to your needs; do you want to use the network on one or several devices.
“I only use one computer, connected using a direct cable.”
You’ll need:
- Your own computer with a network cable port, compatible with cable standard RJ 45
- Your own network cable compatible with Gigabit speed (at least CAT 6)
When connecting your computer for the first time:
- Use your network cable to connect your computer to the network socket in your room.
- If needed, you can consult a separate guide for the location of the network socket.
- Open a web browser and fill in the online registering form that opens automatically (opens in a new tab).
- The info you submit is approved within 24 hours, after which your Internet-connection will start operating.
“I need to connect several computers or devices and want to use a wireless LAN.”
You’ll need:
- Your own computer
- Your own network cable compatible with Gigabit speed (at least CAT 6)
- Your own Ethernet router that is able to establish a connection with your computer and can connect to the wall socket via a cable that supports the standard RJ-45
When connecting your computer for the first time:
- Follow the router’s user manual to connect the router to the network socket.
- Follow the router’s user manual to establish a connection between your computer and the router.
- Use your computer to open a web browser and fill in the registration form (opens in a new tab) that opens automatically. (Please note that your router is now the device that must be registered for the network.)
- The info you submit is approved within 24 hours, after which your Internet-connection will start operating.
Pay attention!
- When registering your computer to the Soihtu’s network, disable the automatic WLAN/Wi-Fi search function because that could prevent the computer from finding the cable connection.
- The device to be registered must be able to get its IP address and other settings automatically from the Soihtu’s network. This will usually happen if you make no changes to the Internet connection settings on your device.
- Only one of the two network sockets is active. If the device cannot find the network, try connecting the cable to the other socket. The active socket is usually the one on the left.
- Soihtu’s apartments are connected in a local area network Kortex, and your Internet connection is handled via this local network. This broadband connection requires no modem, just your own computer and the RJ-45 cable.
- You can connect with devices that are built for Ethernet use, such as your own laptop or Ethernet router. ADSL or VDLS devices (modems) are prohibited. They put too much load on the network and will lead to your connection being closed.
- The apartments in Kortepohja Student Village buildings F, H and J have a hybrid socket in addition to the traditional network socket. Familiarize yourself with separate instructions before connecting to the Internet in these buildings.
- See our official troubleshooting guide for more info, ask Soihtu’s chatbot for help, or leave a request for Soihtu’s broadband support.
Soihtu wireless networks
Soihtu Housing provides a wi-fi connection to Internet for the tenants in furnished apartments (not in the furnished studios of the Kortepohja Student Village buildings A-C). The tenants of these buildings will receive personal instructions for login.
A public free wi-fi aalto (password: alvariinsa) is available in Rentukkatalo lobby, Soihtu Housing service point, Ilokivi Venue and restaurant Ilokivi.
More News
Reforms to services
Soihtu wants to offer its customers the smoothest possible customer service experience. Starting in September, you can book a personal service appointment at the Housing Service Point through the online booking system.
When you move out, return the keys as instructed – this ensures the next tenant can move in on time
We instruct the tenant to return the keys on time to ensure the new tenant's move goes as smoothly as possible. The compensation price list now includes charges for incorrect and late key returns.
August apartments offered
All apartments available at the beginning of August have now been offered, and most have already had tenancy agreements signed. Individual apartments or shared rooms may still become available at the beginning of August if someone declines their apartment offer.