Broadband connection

Internet connection, Services for tenants

You can connect to Soihtu’s broadband via Kortex network, a built-in residential cabled data network. When you sign the tenancy agreement, you accept the terms of use for the Kortex network. Because Soihtu’s broadband connection is administered by the University of Jyväskylä, a registration is required when connecting a new device for the first time. Each tenant can register one device to the network. The device can be for example a laptop, desktop or a router. When using the network, you need your own network cable of the standard RJ-45 CAT 6 (compatible with Gigabit speed). If you want a wireless connection in your use, or several devices, you can connect a router to the wall socket in your apartment.

Please consider that the staff of Soihtu Housing or Soihtu Facility Services aren’t able to answer questions regarding using the network. Contact Soihtu’s broadband connection support for help in issues regarding the broadband connection.

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Instructions on how to start using the Funet broadband

You can access the giga-speed Funet broadband connection using a direct cable connection or a router. Choose the suitable option according to your needs; do you want to use the network on one or several devices.

“I only use one computer, connected using a direct cable.”

“I need to connect several computers or devices and want to use a wireless LAN.”

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Pay attention!

• When registering your computer to the Kortex network, disable the automatic WLAN/Wi-Fi search function because that could prevent the computer from finding the cable connection.
• The device to be registered must be able to get its IP address and other settings automatically from the Kortex network. This will usually happen if you make no changes to the Internet connection settings on your device.
• Only one of the two network sockets is active. If the device cannot find the network, try connecting the cable to the other socket. The active socket is usually the one on the left.
• The Kortex network is a landline connection that requires no modem, just your own computer and the RJ-45 cable.
• You can connect with devices that are built for Ethernet use, such as your own laptop or Ethernet router. ADSL or VDLS devices (modems) are prohibited. They put too much load on the network and will lead to your connection being closed.
• The apartments in buildings F, H and J have a hybrid socket in addition to the traditional network socket. Familiarize yourself with separate instructions before connecting to the Internet in these buildings.
• See our official troubleshooting guide for more info! (Opens in new tab) or leave a request for Soihtu’s broadband support!