The tenant survey has been renewed in May
Soihtu wants to constantly develop housing services, and for several years we have been monitoring the satisfaction of our tenants with extensive tenant surveys conducted twice a year. Starting in May, tenant satisfaction will be measured with shorter, regular tenant surveys as well as move-in and move-out surveys, so that we get the most up-to-date information about our housing locations.
Surveys are sent by the service provider to the tenants by email or text message every month, so that each tenant receives the survey only once a year.
If you receive a survey notification in your e-mail or text message, we kindly ask you to take a couple of minutes to answer the questions. Together we can create more comfortable living environments!
More News
Reforms to services
Soihtu wants to offer its customers the smoothest possible customer service experience. Starting in September, you can book a personal service appointment at the Housing Service Point through the online booking system.
When you move out, return the keys as instructed – this ensures the next tenant can move in on time
We instruct the tenant to return the keys on time to ensure the new tenant's move goes as smoothly as possible. The compensation price list now includes charges for incorrect and late key returns.
August apartments offered
All apartments available at the beginning of August have now been offered, and most have already had tenancy agreements signed. Individual apartments or shared rooms may still become available at the beginning of August if someone declines their apartment offer.