The tenant survey has been renewed in May

Soihtu wants to constantly develop housing services, and for several years we have been monitoring the satisfaction of our tenants with extensive tenant surveys conducted twice a year. Starting in May, tenant satisfaction will be measured with shorter, regular tenant surveys as well as move-in and move-out surveys, so that we get the most up-to-date information about our housing locations.

Surveys are sent by the service provider to the tenants by email or text message every month, so that each tenant receives the survey only once a year.

If you receive a survey notification in your e-mail or text message, we kindly ask you to take a couple of minutes to answer the questions. Together we can create more comfortable living environments!

More News

Next week is Fire Safety Week – check the safety of your own apartment

, / 25.11.2023

National Fire Safety Week is from 25 November to 1 December 2023. It is much easier to prevent a fire than to put it out. It might not occur to you that even if the fire isn't very big, the smoke it causes will quickly destroy important things....

Rent increases in March – changes also in some usage fees

, / 24.11.2023

Verifying the budget of the housing locations of Soihtu for the year 2024, the representatives of the Student Union of the University of Jyväskylä and the board of Soihtu business unit have agreed on the rent charged in Student Village and Soihtu...

Community manager’s week 

/ 24.11.2023

Text: Anni Pajari | Pictures: Mari Mansikkamäki, Visual Friday 18.9.2023  An important part of my tasks is tenant counselling; supporting tenants with problems related to housing or life skills in general. Today, for example, I write...