Key box makes tenants’ daily lives easier
Soihtu has taken a new key box in use to make the daily lives of the tenants easier. In practice, the tenant can agree with Soihtu Housing customer service to collect their keys from the key box, for example when moving in to new apartment. The tenant can pick up the keys when it’s best for them, if the opening hours of service point are not okay for their schedule. The key box is located at Soihtu Housing service point (Vehkakuja 2b).
We hope that new key box helps our tenants when they are planning their moving schedule.
”Contact the customer service of Soihtu Housing in advance if you like to pick up your keys from the key box”, tells customer service of Soihtu Housing. ”We will confirm your phone number and email address before you pick up your keys because a PIN-code will be send you by text message and email.”
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Reforms to services
Soihtu wants to offer its customers the smoothest possible customer service experience. Starting in September, you can book a personal service appointment at the Housing Service Point through the online booking system.
When you move out, return the keys as instructed – this ensures the next tenant can move in on time
We instruct the tenant to return the keys on time to ensure the new tenant's move goes as smoothly as possible. The compensation price list now includes charges for incorrect and late key returns.
August apartments offered
All apartments available at the beginning of August have now been offered, and most have already had tenancy agreements signed. Individual apartments or shared rooms may still become available at the beginning of August if someone declines their apartment offer.