Tenant Advisor
At Soihtu, we have our own tenant advisor who you can contact if you encounter challenges regarding residential issues.
Our tenant advisor can support you with a bit more challenging problems regarding your tenancy. When you need advice and help with prolonged rent payment difficulties, a neighbour’s recurrent disturbing or other life management issues regarding tenancy, you can contact our tenant advisor.
With the tenant advisor’s help even the most challenging situations can be solved and you will be guided to other services if necessary.
When to contact the tenant advisor?
Tenant advisory is a low-threshold service and you can contact Soihtu’s Tenant advisor by email or by calling for example in the following situations:
- Prolonged rent payment difficulties and challenges in the jungle of grants.
- Prolonged disturbance situations and arguments with neighbours.
- Challenges with keeping your apartment clean and tidy.
Contact:
More News
Tenants’ Info Letter of March
Tenants of Soihtu receive a newsletter about the current housing topics in Kortepohja Student Village, Soihtu Vehkakuja and Soihtu Korttelikylä every month. The newsletter is sent to the email address found in our system and provided by the...
Office of Soihtu Moves to Ilokivi Student Union Building
The Student Union of the University of Jyväskylä (JYY) wants to centralize its operations at Ilokivi. Space will become available on the second floor of Ilokivi, allowing the operations of Soihtu to be moved from Vehkakuja to the Student Union Building. The office space at Vehkakuja will be rented out to an external party.
Tenants’ Info Letter of January
Tenants of Soihtu receive a newsletter about the current housing topics in Kortepohja Student Village, Soihtu Vehkakuja and Soihtu Korttelikylä every month. The newsletter is sent to the email address found in our system and provided by the...