Tenant Advisor

At Soihtu, we have our own tenant advisor who you can contact if you encounter challenges regarding residential issues.

Our tenant advisor can support you with a bit more challenging problems regarding your tenancy. When you need advice and help with prolonged rent payment difficulties, a neighbour’s recurrent disturbing or other life management issues regarding tenancy, you can contact our tenant advisor.

With the tenant advisor’s help even the most challenging situations can be solved and you will be guided to other services if necessary.

When to contact the tenant advisor? 

Tenant advisory is a low-threshold service and you can contact Soihtu’s Tenant advisor by email or by calling for example in the following situations: 

  • Prolonged rent payment difficulties and challenges in the jungle of grants. 
  • Prolonged disturbance situations and arguments with neighbours. 
  • Challenges with keeping your apartment clean and tidy. 

Contact:

asukasneuvonta@soihtu.fi

More News

Diving in Together 

/ 20.11.2024

Text: Jenni Kirkkomäki | Pictures: Tiitu Design Expressions, gestures, listening, reacting, and experimenting. These are the building blocks of improvisational theatre. In improvisation, scenes and stories are created without a script. For many...

Our Urban Space  

/ 15.11.2024

Text: Jenni Kirkkomäki | Picture: Tiitu Design The Uptown, which stretches from the corner of Kirkkopuisto Park to Seminaarinmäki, is Eeva Halkosaari’s favorite place in Jyväskylä. Eeva, who works as a substitute Venue Manager, talks about...

Green Week campaign coming to the housing locations of Soihtu 20th of November⁠

/ 11.11.2024

⁠A team of communication students from the University of Jyväskylä is organizing the Green Week campaign together with the Sovatek Foundation on 18.-22.11.2024. By participating in the campaign, you support the Sovatek Foundation's...