Scam messages concerning rent payments
Several Finns have been sent fraudulent text messages related to rent dept. The sender of the message is “Taloyhtiö” or a company acting as a landlord. Nothing should be paid to the account number mentioned in the message.
There have been no data security issues on the systems of Soihtu or the service provider, and the personal data stored in the systems has not been endangered.
Soihtu communicates about rent payments mainly by email and the messages always come from an address ending in soihtu.fi. The account number has not changed. Tenants of Soihtu can always see up-to-date rent payment status on their own Tenant’s page.
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Reforms to services
Soihtu wants to offer its customers the smoothest possible customer service experience. Starting in September, you can book a personal service appointment at the Housing Service Point through the online booking system.
When you move out, return the keys as instructed – this ensures the next tenant can move in on time
We instruct the tenant to return the keys on time to ensure the new tenant's move goes as smoothly as possible. The compensation price list now includes charges for incorrect and late key returns.
August apartments offered
All apartments available at the beginning of August have now been offered, and most have already had tenancy agreements signed. Individual apartments or shared rooms may still become available at the beginning of August if someone declines their apartment offer.