Network outages in the housing locations’ connections – repairs underway
There have been several outages in Soihtu Laajakaista’s internet connections during Thursday, August 25, 2022.
The outages are due to disruptions in the university’s core network, the cause of which is currently being investigated and repaired by the Digital Services of the University of Jyväskylä.
We collect information about the progress of fixing the problem on this updated page.
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Reforms to services
Soihtu wants to offer its customers the smoothest possible customer service experience. Starting in September, you can book a personal service appointment at the Housing Service Point through the online booking system.
When you move out, return the keys as instructed – this ensures the next tenant can move in on time
We instruct the tenant to return the keys on time to ensure the new tenant's move goes as smoothly as possible. The compensation price list now includes charges for incorrect and late key returns.
August apartments offered
All apartments available at the beginning of August have now been offered, and most have already had tenancy agreements signed. Individual apartments or shared rooms may still become available at the beginning of August if someone declines their apartment offer.