Outage in Soihtu’s broadband network on Tuesday, August 23 – Applies to all Soihtu’s housing locations

The use of Soihtu’s Broadband Network, technically part of the University of Jyväskylä’s Student Network, will be interrupted due to urgent maintenance work on the core network on Tuesday, August 23, 2022. The outage is expected to last approximately one hour between 17:00 and 18:00.

The outage applies to all Soihtu Broadband users in Kortepohja Ylioppilaskylä, Soihtu Korttelikylä and Soihtu Vehkakuja. All connections, including Aalto network and terminals in Soihtu’s study facilities, will be out of use during the outage. The outage does not apply to the tenants’ own mobile data connections.

Jyväskylä University’s Digital Services is responsible for the maintenance of the core network. The bulletin on the subject can be read on the website of the University of Jyväskylä.

19.8.2022: Soihtu will update this article, if new information of the effects of the maintenance will be received.

19.8.2022 at 14.07, more info about the effects of the outage added.

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