Keycards in building A expire in May
The contactless key cards used in building A expire on 24th of May. Tenants of building A can pick up new key cards from Lillukka (a space connected to Rentukka), where a temporary key collection point will be set up for exchanging keys. The new key cards will be available from Monday, 17th of May (remember to bring your ID with you).
The temporary key collection point is open
Monday, 17th of May, 12-18
Wednesday, 19th of May, 12-18
Tuesday, 25th of May, 8-12
Please remember to return your old key cards when picking up the new keys. If you want to pick up your keys later, you can do it on the Soihtu Service point (Vehkakuja) within the opening hours. You can also authorize another person to pick up your keys by logging in to the Tenant’s Page or by contacting the customer service beforehand: asuminen@soihtu.fi.
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Reforms to services
Soihtu wants to offer its customers the smoothest possible customer service experience. Starting in September, you can book a personal service appointment at the Housing Service Point through the online booking system.
When you move out, return the keys as instructed – this ensures the next tenant can move in on time
We instruct the tenant to return the keys on time to ensure the new tenant's move goes as smoothly as possible. The compensation price list now includes charges for incorrect and late key returns.
August apartments offered
All apartments available at the beginning of August have now been offered, and most have already had tenancy agreements signed. Individual apartments or shared rooms may still become available at the beginning of August if someone declines their apartment offer.