Soihtu Housing

Housing service point

Vehkakuja 2 B, 40700 Jyväskylä

Service point opening hours:
WEDNESDAYS 12-15
ON THE 1ST WORKING DAY OF EACH MONTH 10-15

On other days by APPOINTMENT (see details below).

Kindly check the exceptional opening hours below.

When the service point is closed and you have an urgent matter, kindly contact Facility Services by phone (24/7).

Housing phone service

+358 14 607 201
After selecting the language, choose 1

Housing phone service hours:
Mon – Thu 10-15
Fri 8-12

Housing email: asuminen@soihtu.fi

Kindly check the exceptional opening hours below.

Rent accounting

+358 14 607 201
After selecting the language, choose 3

Rent accounting phone service hours:
Mon 10-12
Tue 12-14
Wed 10-12
Fri 10-12

Email for rents: vuokrat@soihtu.fi

Kindly check the exceptional opening hours below.

Exceptional opening hours

6.12. closed
11.-12.12. closed
23.-27.12. closed
1.1. closed
6.1. closed

Book a service appointment

From September 2024, you can book a personal service appointment at the Soihtu Housing service point.

  • Book an appointment through our online calendar.
  • Remember to bring your ID with you.
  • When your service time begins, we will meet you at the entrance of the Soihtu Housing service point (Vehkakuja 2 B, Jyväskylä).
  • If you cannot make it to your scheduled appointment, please cancel it in advance.
  • Please remember that many housing-related matters can also be conveniently handled online.


Soihtu Facility Services 24/7

+358 10 524 8315

Door openings and faults that require immediate attention. In other matters, kindly fill in a maintenance request.

Please note that there is a charge for the phone call (8,35 cent € / call + 16,69 cent €/min).

SMS number for the hearing impaired +358 50 514 3330 (24/7)

You can call for a door opening that is subject to charge by calling the on-call number any time of day. Door openings are handled by Soihtu Facility Services on working days from 7 am to 3.30 pm and on other times they are handled by a guard company. You will get the invoice for the door opening to your email afterwards, according to the valid price list.

Rentukka

info@rentukka.fi

Taitoniekantie 9,
40740 Jyväskylä

To the page of Rentukka

Ilokivi

venue@ilokivi.fi

Keskussairaalantie 2,
40600 Jyväskylä

To the page of Ilokivi

Soihtu’s services for associations and specialists of JYY.

Soihtu is responsible for payments traffic, billing and accounting of JYY.

Soihtu’s financial team: talous@soihtu.fi

Soihtu Stay

stay@soihtu.fi

Soihtu Stay webpage

Personnel

You can find our staff’s contact information below. Our email addresses are
of the form firstname.lastname@soihtu.fi, if another email isn’t mentioned. Our customer service teams also have shared email addresses to contact them easily – see the contact information of the teams below!

Management of Soihtu business unit

Timo Lahtinen

Managing Director
+358 44 970 2160

Business of the consolidated corporation of JYY and subsidiaries. A member of the boards of the associated companies of JYY.

Kimmo Moilanen

Kimmo Moilanen

Chief Real Estate Officer
+358 40 545 5198

Soihtu’s projects of contraction and area development, managerial duties of property maintenance.

Jaakko Pelkonen

Chief Financial Officer
+358 50 421 4499

The financial and ICT processes of the Student Union JYY and Soihtu

Soihtu Housing

asuminen@soihtu.fi, +358 14 607201

Anna-Leena Kauppila

Service Advisor
+358 14 607 201

Customer service, application processing and tenant communications.

Kaisa Helste

Service Advisor
+358 14 607 201

Customer service, application processing and content creation.

Anni Pajari

Housing Coordinator
+358 50 361 3637

Tenant selection, tenant advisory and tenant’s committees.

Jenna Pigg

Service manager
+358 50 478 0616

Supervisor of Soihtu Housing team.

Jenni Kirkkomäki

Service Manager

On study leave



The finances and administration of Soihtu

talous@soihtu.fi | vuokrat@soihtu.fi

Tanja Häkkinen

Tanja Häkkinen

Financial Specialist
+358 46 922 6625

Accounting of Soihtu and JYY, accounts payable and rent secretary.

Hanna Hirvonen

Controller
+358 50 431 4541

Soihtu, JYY, HR, payroll and compensations.

Kati Lehtolahti

Kati Räsänen

Rent Accountant

On study leave

Alina Moilanen

Rent Accountant

+358 14 607 201 (rents)

Rent control of Soihtu. Accounts payable of the subsidiaries of Soihtu

Substitute until 30.9.2024

Eeva Halkosaari

Venue Manager
+358 50 477 6050
eeva.halkosaari@ilokivi.fi

Venue technique at Ilokivi, club events at Ilokivi Venue and bookings.

Mari Lähteenmäki

Communications Manager
+358 50 3252 963

Soihtu communications and marketing

Veikko Perttula

IT Manager

Taru Manninen

IT Designer

Hymyilevä ihminen katsoo kameraan

Laura Partamies

Venue Manager
On a family leave

Soihtu’s properties and property development

Markku Kilpi

Real Estate Manager
+358 50 432 0889

Manager of Soihtu Facility Services, customer service with issues regarding maintenance of the apartments.

Jari Pihlajasaari

Jari Pihlajasaari

Technical Supervisor
+358 50 400 6499

Soihtu’s property engineering and real estate systems.

Soihtu Facility Services

File a service request

Markku Puhakka

Markku Puhakka

Maintenance

Mikko Salokas

Maintenance

Hannu Harjusola

Hannu Harjusola

General builder

Esko Vuorela

General builder

Jonna Klinga

Cleaning supervisor

Hanna-Mari Kallio

Cleaner

Ulla-Mari Kotilainen

Cleaner

Jaana Matilainen

Cleaner

Maija-Liisa Myöhänen

Cleaner

Maaret Toivainen

Cleaner

Maps of Soihtu’s housing locations

Billing information

Soihtu is the name for the business unit of the University of Jyväskylä and there are several accounting units functioning within it. Each unit has its own billing information.

When you bill us for something, check that the addressee of the invoice is precisely the company or the unit with which you have agreed with about the job. If you are unsure, agree on the matter with your contact person first, so that we can avoid unnecessary delays with the billing process.

Jyväskylän yliopiston ylioppilaskunta
Kortepohjan ylioppilaskylä
Soihtu Asuminen
Lounasravintola Ilokivi
Ilokivi Venue
Soihtu Talouspalvelut

Finnish VAT number (Y-tunnus): 0174717-3

Online invoicing: 003701747173
Operator: Apix Messaging Oy 003723327487

Paper invoices:

Student Union of the University of Jyväskylä (Apix)
PL 16112
00021 LASKUTUS

Email scanning for PDF invoices:

003701747173@procountor.apix.fi

Asunto Oy Jyväskylän JYY-Asunnot, Soihtu-Palvelut Oy, Kiinteistö Oy Jyväskylän Ylioppilastalo

For the billing information of our other accounting units and companies please contact us at talous@soihtu.fi

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